Anna 105
Saturday, March 21, 2020
LEGO Boost is really fun and motivated my love for coding, programming, robotics, and engineering. But sometimes, on the coding screen, I try to find out the controls but the screen that says how it works ends up shaking non stop and is not able to be Interpreted. Also, not all of the commands I put in seem to work. It is still fun, but it gets aggravating.
LEGO System A/S
Wednesday, March 25, 2020
Hi Anna, we're sorry to hear you're experiencing issues using the coding blocks in LEGO® Boost. 🤖 Could you try removing the app from your device and reinstalling it? Just keep in mind you'll lose any custom custom coding projects. If that doesn't work, please get in touch at LEGO.build/Service-GPlay for help. 📞
-Keith, LEGO® Customer Service
Robert Crane 164
Saturday, March 27, 2021
The Lego Boost system was excellent for my 8-year old to construct the model from directions (He choose Vernie) and then, after an easy app install, he and my older son enjoyed much more than one afternoon exploring how it worked, using the coding via IPad app, and even making a short movie involving Vernie. I highly recommend it - it's fun for all children. As an educational tool it has some merit, but as I've seen with my own children, it is easy to just focus on the "bells and whistles" of what it can do versus delving deeper into the coding. In that area I would appreciate more guidance (lesson plans, online challenges, etc.).
LEGO System A/S
Sunday, March 28, 2021
Thanks for the detailed feedback! 😊 LEGO® BOOST is a playful introduction to programming aimed at younger builders. Our MINDSTORMS® Robot Inventor set has some more advanced capabilities for those wanting to explore LEGO® robotics. 🤓
- Phil, LEGO® Customer Service
Jacob VanderMolen 36
Sunday, February 6, 2022
The app doesn't work with the product out of the box. For the reviews, they say it doesn't work or won't connect are true. To fix this, Google lego boost won't connect. Then, follow the instructions for the lego powered up app. The toy out of the box needs a firmware update and is only available through the powered up app. After the update, the toy will connect to the boost app. You're welcome.
Oleksandr Okrepkyi 28
Saturday, January 1, 2022
Another issue with a keyboard, which has been arouse previously. Lego has been known as one of the best presents ever, however, looks like you guys need to overthink the general approach to the quality of the software development and testing in the contemporary world. Cannot see the possible reason for such bugs to get into production. P.S. Btw, the link you attach to every feedback (lego.build/...) doesn't solve issues as well.
LEGO System A/S
Wednesday, March 9, 2022
We come with good news! We updated the app and now it works again. 🔧 Just update your device to the latest version of the app and then the fun can continue. 📲🎉- Michael, LEGO® Customer Service
Patrice Gremeau 16
Friday, October 16, 2020
Nice set/app combo, with lots of activities and ideas to do more. But, instructions are so slow and tedious (often 1 piece per step, no warning you have to build twice the same subset). Also, I learned that by tapping and holding a coding block you get a completion circle that once full shows a help text about that block. Unfortunately, the touch is finicky and often, the circle is aborted before it completes, so good luck for getting the help!
LEGO System A/S
Monday, October 19, 2020
Hi there,
Thank you for the feedback about the digital instructions & coding block help. You can visit ➡LEGO.build/Service-Gplay to find a Programming Block guide Help Topics that will give lots of information about each block!
- Jane, LEGO® Customer Service
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