Teo Hernandez 63
Wednesday, September 17, 2025
It works fine, and it does have some features that Lego life didn't have, like games, and the ability to use in app bricks. But this doesn't make up for the lack of Notification system, glitches, and general lack of community, which is why Lego Life might have been better. (although it also had 8 years to adapt, LP hasn't had 1 yet Also I recently discovered that there's a thing that won't let you log in if your over 16, which is concerning because most are 12-15 already. Lego please change this Edited
LEGO System A/S
Wednesday, September 17, 2025
Thanks for taking the time to share this feedback with us. We're always looking for ways to improve so this will be super useful. If you want to share anything further regarding your experience, feel free to reach out to us at LEGO.build/Service-GPlay. ✨ - Marine, LEGO® Customer Service
Gabe H 1,172
Friday, July 26, 2024
The app is really slow. If you try to use the stop motion function it will kick you out. I understand that it's a new app, but the amount of bugs in it is ridiculous. The lay out is meh. Their main advertisement is that you can play games on there. However, only one of the three games is actually good. In order to see others posts you have to post yourself. I don't mind this if the posts didn't take two hours to go through.Finally, you don't get notifications on others posts. It's just a bad app
LEGO System A/S
Tuesday, August 20, 2024
We really appreciate your constructive criticism, and we'll be passing it on to our development team. We hope you stick around for future updates, as we want to make LEGO® Play the best experience it can be for all our builders! If you would like to share more about your experience, head over to LEGO.build/Service-GPlay, we'd love to hear more! ✒️
Racc 380
Tuesday, October 22, 2024
I find that gets slow when you are clicking through menus and the building of the lego pieces could be better. It's really stuttery right now. I would like to be able to have free build with the bricks and not just the dots. The character customizing doesn't have many normal looking clothes or hair so it would be nice to see more added. It's a alright game now it just needs a bit more to be really good. The games are also really laggy and slow and almost unplayable. Edited
LEGO System A/S
Wednesday, October 23, 2024
Thanks for taking the time to share this feedback with us! We're adding and updating features regularly, so keep an eye out for updates to have the best experience possible! - Marine, LEGO® Customer Service
Monty May 179
Wednesday, November 20, 2024
It's not a bag app, it's the way the parental controls are designed, that's what bugs me. Trying to log in is absolute nonsense, and trying to "control your child's account" doesn't work if they're playing on your phone, since for some reason, incognito does not work, and why do you need incognito?! Absolutely no bloomin idea! Good app, horrible log in.
Becca 513
Thursday, June 26, 2025
This is getting ridiculous. The app is so buggy-- there's the usual bugs, such as slow loading and frequent app crashes, but there's also being entirely unable to post anything. Posting is the literal selling point of the app, and half the time you can't do it. For hours, days, sometimes weeks on end, nobody can post. This is really just a pathetic exuse of an app. Edited
LEGO System A/S
Thursday, June 26, 2025
Oh dear! Please get in touch with us at LEGO.build/Service-GPlay, so one of our Play exerts can take a closer look with you together. We're always by your side. 😊 - Henny, LEGO® Customer Service
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