T 2
Wednesday, March 8, 2023
Good recipes, but big issues. At least 3 major issues for me. 1. Recipe translation doesn't exist. I have the app set to English but my recipes are in Dutch and I don't speak the language so I'm constantly just using translation software. 2. Customisation based on food preferences is not very good yet. Ex. I'm not alergic to Kale or Zucchini, I just hate the taste, but I can't filter these out so I have to constantly check the recipes for stuff I don't want to eat. 3. Too much packaging.
Marley Spoon
Thursday, March 9, 2023
Hi Theodor, thank you for your feedback. At Marley Spoon we value feedback from our customers and your honesty helps us to know in which aspects we can improve further.This feedback will be shared with the responsible departments so that they can take it into account when evaluating developments in the future. Sonja
Lucy Schrauwen 6
Monday, November 8, 2021
They've removed the recipes from the app! :( I went 'paperless' long ago to help the environment, knowing I could always lookup old recipes, there's many I like to go back to time and time again (which doesn't stop me being a customer, I still order a box most weeks). Having lost all my old favourites I'm now having to change to get paper recipes. And the new app is much harder to navigate.
Marley Spoon
Monday, November 8, 2021
Thanks for your input - we're really sorry to hear you are missing this feature :(. We're working hard to develop the next generation of our mobile apps right now, and your feedback is very useful to us. Thanks again, and have a good day!
Anna S. 8
Tuesday, November 23, 2021
New version has too many glitches. If the delivered boxes overlap the app "logic" they disappear. One week I had a box that went into the Past boxes while I still had one recipe outstanding and this week I cannot see my current box because the previous one is still "current" while all the recipes are marked as cooked. Also, I hate the 2 recipe pictures scroll to the right on my phone. I want to see all of the recipes in one glance, like in the old version, without scrolling.
Marley Spoon
Tuesday, November 23, 2021
Hi Anna, thanks for your feedback. We have forwarded these comments internally for our team to take this into consideration when making future updates and improvements. You can also access your recipes by logging in to your account on the website. If you need any further assistance, please reach out to our Customer Care Team. All our best!
David DiMare 1
Wednesday, January 28, 2026
I understand delays happen. That part I can live with. What I can’t live with is the complete breakdown of communication afterward. Tracking disappeared, then returned as “delayed” with no ETA. But now I can’t adjust the next box, can’t plan meals, and risk ending up with excess food and waste because I have no idea when this one will arrive. The red line for me is customer support. The phone number simply disconnects. Not busy. Not hold music. Just… gone. so I'm going too.
Marley Spoon
Thursday, January 29, 2026
Hi David, we’re very sorry for the frustration caused by delivery delays and lack of communication. We understand how important it is to plan your meals. Please contact our team at
[email protected] so we can help resolve this. Best!
Heather K Bettis 5
Friday, November 7, 2025
The way the food arrives makes it extremely difficult. All of the little items and sauces are difficult to find a place for. There are no recipe cards so you have to use the app, but figuring out what is what is difficult. No clear instructions, labels thst show what goes with what meal. I spend more time trying to figure that out then I would just shopping for myself. Not a fan.
Marley Spoon
Friday, November 7, 2025
We’re sorry the packaging and organization made meal prep difficult; that’s not the experience we want for our customers. You can enable printed recipe cards in your profile under “Printed recipe cards” for future boxes. Thanks for your feedback. We’ll work to make your next experience smoother!
more reviews