Edwina “Dina” Garcia 226
Friday, July 11, 2025
I was excited to hear about this app, but they require your card info just to join. So you can't even see what kind of items or pricing they offer before you sign up (or during a subscription pause. I hate it 😑). And subscription options are limited to weekly or every other week. I'd rather have the option to order as needed and also to choose how many weeks apart (for the folks only ordering sometimes). FYI there is a $35 minimum, $9.99 shipping, and extra charges for cold packs. Disappointed.
Misfits Market
Monday, July 14, 2025
Hi Edwina. We're so sorry to hear that our service didn't measure up. While order minimums and delivery fees do vary per location, we'll highlight all area specific details during the sign-up process. Customers are welcome to skip any unwanted orders and only get boxes when it works for them!Feel free to let us know if you have any other questions!
Tim W 286
Sunday, May 4, 2025
great idea, love the concept, but fix the app. I am on the fence about signing up but the app *insists* on having my credit card information to even create an an account. I wanted to browse what was available before I made a decision before signing up, now I'm put off completely. I wanted to look at prices before entering in *any* debit/credit card information. Now, I don't want to sign up at all. Edited
Misfits Market
Wednesday, May 7, 2025
Hi Tim--thanks for your feedback. Because we're a subscription service, we do ask customers to create account to get started, but you are able to browse our groceries, customize your carts (we won't ship you a box unless you hit the order minimum), or even skip/cancel before being charged! Feel free to send us a note and we'd love to help.
karrie Weddle (Sylestia) 47
Monday, June 9, 2025
Looks like a great concept. When researching, a "Flex" option was listed. The flex was not supposed toauto fill your cart and let you decide when you wanted to order and what. Which would be awesome for those with food allergies and sensitivities. However, when trying to sign up, there is only an automated subscription service option. Very disappointing as the subscriptions also said they would come on a day of the week that wouldn't work for me, and the day of the week could not be changed.
Misfits Market
Wednesday, June 11, 2025
Hi Karrie! Thanks for sharing your feedback with us. All of your boxes are fully customizable so you'll be able to browse through the inventory and shop. Please send the team a message here and we can help : misfitsmarket.com/contact-us
Brian Langejans 34
Wednesday, June 4, 2025
Warning, this app will automatically charge you after signing up if you don't intentionally cancel an order. It automatically fills your cart with random stuff and then the next day they charge you for it. I wasn't told upon signing up that I was actually subscribing to a service that would start charging me without my consent. Also, the prices seem way too high for intentionally inferior products. Can do better at the grocery store.
Misfits Market
Friday, June 6, 2025
Hi Brian. Thanks for your feedback. We strive to make the subscription nature of our service transparent during the sign-up process and with 'Welcome' emails once folks sign up. We'll curate a box for you each week and you're welcome to leave it as is, customize it, or skip! Please contact our Customer Care Team here: misfitsmarket.com/contact-us
heidi Yoder 40
Sunday, June 8, 2025
SCAM!!!! Do not buy from this app or even create an account. I did because I was checking it out anyway. All of a sudden, I started getting boxes that I never agreed to get. We unsubscribed and deleted our account, and they are still taking money out of our account!! I am beyond annoyed and will go to the bank first thing in the morning with this issue! Its absolutely NOT okay, and furthermore, they should not be allowed to have access to your bank account!!
Misfits Market
Tuesday, June 10, 2025
Hi Heidi. Thanks for your feedback. We're so sorry to hear of this stressful experience! We'd love to look into your account and see how we can help. Please send the team a message here : misfitsmarket.com/contact-us
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