Ian Worley 21
Wednesday, March 12, 2025
Absolute useless garbage. Does not show or provide access to stored docs, which is kind of the whole point. The previous version would at least display top-level folders, but not all of them, and still did not provide access to any of the files they contained. After update it's just an empty screen with the circular arrow "refresh" icon in the center, which does nothing. Deleted and re-installed, logged off and back on, nothing. Not ready for prime time. Lots of problems with desktop app also... Edited
Nord Security
Tuesday, March 4, 2025
Hello, Ian. We apologize for any inconvenience caused. It would be great if you could reach out to us at
[email protected] for us to take a better look at the issues you are facing. -N.F.
Ben Kwiatkowski 22
Monday, February 24, 2025
Norlocker is unable to upload more than a few files/photos from Android. After 29 emails with customer service they replied "For uploading a large number of files, we recommend using our brand-new Windows application, which provides a better experience for handling heavy file operations." they admit that they have no idea why the app doesn't work and just want you to use windows instead. This is the only cloud storage app that I have an issue with. Waste of money.
Nord Security
Monday, February 24, 2025
Hi there. Our apologies for the inconveniences! Our team is constantly working on improving our app, your feedback is greatly appreciated and will be forwarded for future improvements. -G.M.
Sir Zizumias 32
Wednesday, March 27, 2024
I initially bought this thinking it would be a cheap alternative to OneDrive. Nope! No way to backup your HDD. You have to add everything manually. And good luck uploading lots of data. It will take you years to upload over 100GB. The app is god awful. It constantly errors out. Or just refuses to upload files at all! I had to restart my phone several times just to get the app to upload documents. On day 3 of just backing up phone photos! I know the service is cheap but this is a joke!
Nord Security
Wednesday, March 27, 2024
Hello! Please accept our apologies. It would be best if you could contact our support team for troubleshooting at
[email protected]. - K.S
Stephen Brink 24
Sunday, October 30, 2022
Very sporadic in terms of whether or not it uploads files. For example, I uploaded roughly 20 small files with no problems but then a couple of minutes later, the app won't upload anything - no error messages or such, just doesn't do it after selecting the files. Restart app, same thing. Restart phone, same thing. Great price for storage but app is garbage.
Nord Security
Sunday, October 30, 2022
Hello! Let us apologize for the issues you have experienced with NordLocker. Would you mind reaching out to our customer support at
[email protected]?
B P 40
Tuesday, June 11, 2024
WORST SERVICE I'VE EVER PAID FOR. Really disappointed so far, especially as a customer using all Nord services. I've had this app for 2 hours and it has crashed probably 20 times. I don't like that it won't tell you how many pictures are in each folder, just the size of the folder, and I don't like that it uploads files one by one instead of being able to upload an entire photo folder. Edited
Nord Security
Saturday, June 8, 2024
Hello. We are sorry to hear about the issues you faced with our service. However, may we ask if you have tried reaching out to our customer support agents at
[email protected]? They would be happy to help you. -N.L.
more reviews