Lucy Ferrao 0
Wednesday, May 21, 2025
At the moment I'm seriously irate. After being debited a tidy sum on renewal, I have no access to the app. Trying to find an email for support? Impossible! And I'm being asked for another sign up subscription. Who do I get support from???
Physio-Network
Friday, May 23, 2025
Hi Lucy,
After looking into your account I can see that the service you are subscribed to is not available to be used via the app which is why you are not able to access it. Please login to your account using the website to access the full content for your chosen service. I have also just replied to your email also explaining this :)
R Alexander 14
Tuesday, September 27, 2022
The app is just plain broken. A simple thing like registering/ logging in is a struggle. I've registered but when I try to log in, the app just doesnt do anything. Tried to reset the password, just no email sent to my address to do so. Love the idea and initiative but it just isn't working for me.
Physio-Network
Monday, February 6, 2023
Hi Alexander,
Thanks for your feedback. I’m sorry to hear that you had a bad experience with the app. The version you were on had a bug on it which we have since fixed.
Please update your app to the latest version for it to work. If you ever have any issues, please get in touch with us and we’ll do our best to help here -
[email protected]
Joel Lomas (lomasbomb) 22
Monday, April 5, 2021
Amazing. The topics discussed in the monthly issues are incredibly relevant to clinical practice and are succinct and to the point. This will save anyone time that wants to know about current research but doesn't want to spend hours searching and reading. Worth the monthly subscription 👍
Shahak Kaufman 4
Saturday, April 24, 2021
Edit: Great service by costumer support App is now working smoothly I registered and paid for a monthly memberships. App keeps asking me for login info every 2 minutes or so. Can't complete anything. I was excited but now rather disappointed. Edited
Mansi Sheth 0
Thursday, June 5, 2025
terrible app, keeps crashing, can't even log in 💀 the website isn't working either. that's frustrating when you need it the most.
Physio-Network
Friday, June 6, 2025
We're really sorry to hear about your experience. This was due to a rare, global outage from our top-tier external server provider, which briefly took down both our app and website. It’s now fully resolved, and we’ve reviewed our systems to help prevent it happening again. We appreciate your patience and hope you’ll give us another try!
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