Zephan Vining 262
Friday, May 30, 2025
Today it randomly started blocking anything in any app that pops up in front of the rest of the screen. So like 80% of app menus, causing the apps to force close. Please let us turn off blocking we don't want! Appreciate the warning when unblocking could open up ways to get around the app. But let parents choose to accept that risk. Especially when the blocking makes 80% of apps unusable. If it makes the device unusable then you end up with no blocking which is a much bigger security threat.
Qustodio LLC
Friday, June 6, 2025
We are sorry you are not having as smooth an experience with Qustodio as we’d like.
Could you please have your parents contact our Customer Support team to provide them with more details about the issue you are facing?
They will be more than happy to help walk you through the solution!
Gus P 5
Tuesday, July 15, 2025
As a parent, I was loving this app so much. However, I'm not happy that after my Samsung tablet updated to UI 7, Quatodio stopped working. I tried to uninstall, then reinstall, but to no avail. Essentially I'm stuck at the Accessibility permission page. I tried to reset Accessibility to no avail. Disturbing that Qustodio doesn't have support via phone. I emailed and I need to wait 1-2 days.
A Google user 4
Thursday, June 27, 2019
At first, loved the free version. Showed times, apps, searched words....but, since the last update, we have been greatly disappointed. Only shows a timeline now but very little content. If this is a ploy for them to get us to by premium...sorry, not happening. To many other apps that will do the same.
A Google user
7
Monday, September 16, 2019
Worked pretty good for the first few months, then it started locking up my son's phone and became unusable. Since I had paid for premium and wasn't able to us it, I requested a refund and was told they had a 30-Day policy and refused. So...I ended up paying $50 for what was essentially useless for us. What's more, they just auto-renewed my premium status and charged me again a year later. Terrible product and service (at least for us). Just a heads up based on our experience. Go for Safe Lagoon! Edited
Qustodio LLC
Wednesday, September 18, 2019
Hello Vince,
We're really sorry to hear about your experience with Qustodio. We have checked our records and a refund has been issued for the recent renewal and you should receive it soon.
Regards,
Qustodio Team
A Google user
10
Saturday, February 15, 2020
The app is great when it works properly, but I've run into several instances where it simply will not work properly and I'm forced to contact customer support which is generally extremely slow to respond as well as unhelpful. When I asked them if there was a solution to a problem I was having and that I had already attempted multiple reinstalls they simply told me to reinstall the app without answering my question as to whether there was a fix or not. Edited
Qustodio LLC
Wednesday, February 19, 2020
Hello Alex, We're sorry to ready about your experience. Could you please contact us via
[email protected] referring to this review. We would like to know more about your issue so we can investigate this further. Regards, Qustodio Team
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