Alexus Bliss 0
Friday, July 12, 2024
The digital swatches are super helpful. However, the virtual try on does not work. It says that I denied permission to access media but that isn't true. I definitely did give it permission to use my camera. I do wish that stylists could upload their favorite formulas and you could look through formulas that other people like.
L G 9
Thursday, March 30, 2023
pretty good app to get swatches, and formulas. only thing I would say is either remove the virtual try on or fix it. I mean, tik tok has a better virtual try on than you guys and you are supposed to be a professional color brand helping us stylist's formulate. wouldn't it be great to have a virtual idea on what colors would look great on a client?
Casey Burke 3
Thursday, May 2, 2024
I used to love the old app. There used to be an inspiration lookbook where you could access formulas and an education section. Even the virtual try-on haircolor used to work but now it does not on iPhone or Android. It makes Redken seem outdated and like a dying brand which is very unfortunate
Heather Moore 3
Wednesday, March 6, 2024
I denied location and allowed camera while using the app. When I attempt to try a color, it says I've denied camera permission and says I can change in app settings, but settings are correct, so I cannot use the app! Useless
Aleana Kornelson 0
Friday, May 9, 2025
App keeps freezing or is extremely slow. its sad because it was super helpful behind the chair but it doesn't work majority of the time.
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