JM S 16
Thursday, July 3, 2025
Not user friendly. There are no notifications allowed, for example when a provider has sent a message. Biometrics are disabled. Entering medical history is clumsy and unable to be edited once entered. Features function as minimally as possible. If it wasn't for the company I am a client of using this app, I would run from it as quickly as possible. There is no sophistication whatsoever. Why they went with this app I have no idea. Unless it's cheap, which would make sense.
RXNT
Monday, July 7, 2025
Hi there, thanks for your feedback. Sorry to hear you're having trouble with MyRXNT! Could you please reach out to
[email protected] with details on the problem(s) you're having? We'd love to help dig into and fix this issue!
Tanya Whitworth 5
Wednesday, November 20, 2024
It would be a lot easier when I logged on to an app on my phone that it would automatically pull up every single time I have to type in all my information and I'll change my password multiple times you need to fix this the knowing the whole reason to have an app on your phone is so that you can have access to it not go through a lot of trouble to reset everything on it every single time you log on thank you
RXNT
Wednesday, November 20, 2024
Hi Tanya! We're so sorry to hear you're experiencing issues with logging in. Could you please contact
[email protected] with more details surrounding your problem? We'll help you find a solution!
Barbara Crocker 3
Tuesday, June 17, 2025
the update removed pictures from encounter notes ☹️ opened a case with support, still no help. I finally marked as Solved just to make the multiple emails go away. This app is garbage. It is a violation of privacy as one of the pictures uploaded was not even my Dad. Edited
RXNT
Wednesday, June 18, 2025
Hi Barbara! We're so sorry you're experiencing issues with encounter notes & pictures within MyRXNT. We appreciate you bringing this bug to our attention. We're working on a fix for it! Our Support team has already been in contact with you, but if you have any additional details that would help us get things fixed, please let us know. Thanks again.
Erin Leigh 0
Thursday, June 26, 2025
Cannot for the life of me get this ap to work. It took like 16 links from my provider and assistance to make an account, now I can't even log into the account.
RXNT
Friday, June 27, 2025
Hi Erin! We're sorry you're having trouble accessing your portal! Could you please reach out to
[email protected]? We'll help you find a solution!
Vixmaster 2
Tuesday, June 10, 2025
Broken (as of 6/10). Biometric log in is completely disabled and I am unable to message my providers despite the option being available according to them.
RXNT
Wednesday, June 11, 2025
Hi there, thanks for your feedback. Sorry to hear you're having trouble with the biometric login! Could you please reach out to
[email protected] with more details? We'd love to help dig into and fix this issue!
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