Grayson Ziegler 130
Thursday, March 20, 2025
I'm glad I have the service, but the app is shockingly terrible, on a level that's pretty unacceptable for a medical platform. random notifications about appointments that don't exist, random notifications that an appointment has ended when it ended months ago, just so many errors. It feels like a beta-testing environment.
Teladoc, Inc.
Thursday, March 20, 2025
Thank you for taking the time to let us know about App performance issues. If you have any more information to help our dev team make improvements, please send us an email at
[email protected] with your name, phone number, and screenshot of this review along with more details. We will prioritize this ASAP.
Robyn Hurst (Vessels of Clay Yoga) 314
Wednesday, January 15, 2025
"The app is not great. Seeing a professional is good, & not too challenging to set-up, but the app has a LOT of quirks." -- This is the start of a previous review I left and the app tech responded as seen below, sharing an email address that I should contact. I did, and it was sent back as undeliverable. So, sadly no actual help. The service with medical professionals good. The app has issues & no support. Edited
Teladoc, Inc.
Sunday, January 12, 2025
We never intend to disappoint our members and apologize for the inconvenience. If you need further assistance, please contact us at
[email protected] and provide your name, preferred phone, and screenshot of this review so we can contact you directly. Thank you for your feedback.
Karen S 218
Monday, January 13, 2025
Had teledoc before but now I have different insurance so new account. I was finally able to login to the website and start interacting, then everything went wrong. Nothing loaded, error after error...I decided to try the app, so I just installed it and it appears that it's actually worse! Not sure what happened in the interim between the last time I had teledoc and now but something went terribly wrong. Update 1/12/25 Seems fixed now. Edited
Teladoc, Inc.
Thursday, January 9, 2025
Hi, we apologize for any inconveniences you experienced. There was a networking issue within our cloud vendor, Microsoft Azure, that has now been resolved. Please visit member.teladoc.com or visit our app to access any services you need. Thanks!
Amy Wilkins 81
Friday, August 15, 2025
Updating from 2 to 4 stars Food logging is still cumbersome. However, I now have the option of just taking a picture of my meal and making notes. Love this! The app is not user-friendly. especially for programs. To really accomplish anything easily I need to use the website. One would think photo uploads of food would be a part of the app so you could log quickly while on the go. Unfortunately, that option only seems to be found on the website. So far, I am not liking the app. Edited
Teladoc, Inc.
Monday, July 21, 2025
We never intend to disappoint our members and apologize for the inconvenience. If you need further assistance, please contact us at
[email protected] and provide your name, preferred phone, and screenshot of this review so we can contact you directly. Thank you for your feedback.
Lysha Henneberg 25
Friday, June 27, 2025
I utilize telehealth for many of my urgent care issues like sinus infections, strep, UTI and upper respiratory infections. I've even seen a couple of mental health therapists who've been good, one I'm still seeing. The programs are efficient, fast, convenient and easy! Telehealth is covered through my insurance, Ambetter! If you've not experienced the wonderful world of tele visits, you really need to!!
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