Jeffrey Carpenter 30
Sunday, April 7, 2024
This app has a lot of features, is pretty easy to use and seems to produce accurate routes and realistic ETAs. The two biggest problem is that live traffic isn't used for route calculation and your route doesn't change based on traffic conditions. That's a big drawback. Not being able to download the maps for offline use is also a problem for many places where RVing is common in remote errors.
Jeremy Vallier 8
Thursday, November 3, 2022
Needs work. On my phone if it goes into pic in pic(like when I get a call) it doesn't continue seamless. I have to restart Navi. Also doesn't reroute well. On my tablet search doesn't work because I use my hot spot and it says intermittent connection. As an rv user, of course internet will be intermittent. Had to use Google maps yesterday. Just disappointed in the app for a paid app.
SmartRouting
Thursday, November 3, 2022
We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at +17249011115? And any relevant screenshots would be immensely valuable. Thank you.
Chuck Hamilton 50
Friday, March 26, 2021
Just downloaded it to check out the interface. So far it seems more intuitive than CoPilot which I used all last year to navigate with my 30ft TT. Yes it does use Google Maps but when I plotted this year's first trip with it, it gave me an RV friendly route not the one that regular google maps gives. My questions to the developers would be: 1) Are there plans to integrate with Android Auto so I can get the directions on my truck's built-in display? 2) Are the maps and directions downloadable? I've not found that option yet but as RVers know, we are often in areas with no internet coverage.
Jerry Richart 27
Saturday, October 23, 2021
Took a bad review to get traction in correcting a problem with the activation of the new annual subscription. After it was thought to be resolved, it now shows the subscription expired last September. I'm getting a lot of pressure to drop the poor review, including holding back in resolving the issue. Not the greatest support. All of this could have been avoided had they not ignored my attempts to requesting help. Edited
SmartRouting
Friday, October 22, 2021
Hello Jerry,
What email did you use to contact us? We have access by phone email and also via TEXT message
We do not just take the money and run. If you have issue feel free to call or TEXT 7249011115
We tried to contact you today and there is no answer. The case will be investigated.
A Google user 38
Wednesday, September 11, 2019
App was working fine, then stopped. I spent the $50 for routing 3 months ago, now can't use it. Support is terrible! Sent me a link that doesn't work. They advertise an 800 number but it's disconnected & now they're ignoring emails. Don't spend any $$ here! UPDATE: Vendor did contact me & the issue has been resolved. UPDATE 2: I've now had a chance to use this newer version & while not perfect it does provide a great alternative to Google maps for RV'rs. Edited
SmartRouting
Thursday, September 5, 2019
We are glad the issue was resolved. We would appreciate if you will modify the star rating.
Thank you. Hope we helped you the best we can.
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