Anne
20
Sunday, June 1, 2025
Very new and charged my account with calling credits. However, when trying to setup caller ID and setting, keeps taking me to dialpad, won't even let call out, not even able to contact customer service via the app. Not sure if I should request a full refund or give it a try to let them resolve the problem. Hope someone will see this comment and responses in a timely manner. UPDATE: The problem couldn't be resolved, requested refund, and continue on the search for Skype replacement 😕 Edited
Udai Pratap Singh
76
Tuesday, August 16, 2022
Can't say more about this but certainly this app has served its purpose and makes it easier to use your credit even if you don't make a monthly payments. In the time of various social media calling feature sometime we get lost of the phone call. However, keepcalling is very easy to use and does help me to make a call very easily. The credit don't expire, so if you have purchased even an year ago the amount would still be there for you to use. I recommended to couple of my friends too.
Nathanial Dehring
37
Sunday, August 7, 2022
I've been using this app since November 2013 and haven't had any problems. Until today. Now it's saying that the connection to the server is resetting because my Internet is slow. That's impossible because I have 3G and high speed Internet plus Wi-Fi in my apartment. So, the problem must be with the app. On top of everything, I can't even log in. Developers, please fix this. *UPDATE* They fixed the problem the very same day and I haven't had any problems since!
Miron Enterprises, LLC
Wednesday, April 2, 2014
Dear Nathan, we apologize for the inconvenience you experienced. Due to an internal error some problems appeared in our app functionality. We are happy to announce the issue was solved that precise day and you can now use the app without any problem.
Thanks again for using our service and for reviewing our app.
Ryan Lau
99
Friday, August 26, 2022
For the past few years, this app has been very good. Then suddenly, all my info disappeared on the app (CC payment methods, email, etc.), I can't make calls, and it only says offline, and I still have an active balance. I logged out/in, re-installed app. Nothing works. Called their U.S.A toll-free #, and the recording says no longer available. What's going on?
Cristina Tompkins
41
Saturday, February 17, 2024
Thus app has not been working for about a month. I think this happened after last update. It says the connection to server has failed. No more access to your profile so I'm unable to cancel autopay. No way to contact them through the app. I sent a message through their website which I tried to log in to and said email and password didn't match (sight)
Miron Enterprises, LLC
Thursday, March 14, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.keepcalling.com/contact. Thank you.
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