A Google user 11
Saturday, January 5, 2019
Wortless junk. The camera itself is decent enough but the app support is atrocious! Keeps closing, keeps hanging, and if you share a video, it gets stuck there and won't share to a different platform thereafter. If you uninstall to cure this, then you lose the videos. Won't buy a Transcend again, or recommend it. update a year on, it's still sticking old faults, as useless as ever inspite of so called updates
Transcend Information, Inc.
Thursday, December 26, 2019
Hi, Please update the App to the latest version v3.7. Thanks.
Nick Garratt 18
Thursday, July 15, 2021
Works well enough, but then I received test notifications from this app which was disconcerting as I had not used it in a long time (a number of reboots ago) which means it's always running as a service. I see no good reason that it should and it's actually much faster to download footage via a reader attached directly to a computer, so I decided I'd love without it
Transcend Information, Inc.
Friday, July 16, 2021
Thanks for your feedback.
We are very sorry for the situation, please directly ignore the message.
We accidentally sent a push message while testing DrivePro mobile app, we will avoid this situation in the future.
You may contact us for immediate technical support.
Service mail:
[email protected]
A Google user
3
Monday, March 4, 2019
Since the last update it will not download any files to my phone, it connects and you can view them but on galaxy s8 plus it will not download, very annoying since it was fine before the update, trying to contact them via website but it's not very user friendly, please update again so we can download files without this it's useless, they have just updated to fix a bug where it won't connect if mobile data is enabled? it hasn't fixed mine? And many others it seems, time to switch to a better camer Edited
Transcend Information, Inc.
Thursday, December 26, 2019
Hello, Please update the App to the latest version 3.7. Thank you for your feedback.
Trevor Spencer 35
Tuesday, August 9, 2022
Does exactly what it says it can do. The small size fits it discreetly behind the rear view mirror, the cable is long enough to reach while being looped around the windscreen. The app was simple to download and straight forward to use. I got 2 to 3 hrs of continuous footage on the SD card supplied (in 1 minute segments) at 1080 and 60fps.
Ashok Kumar Kuwar 2
Wednesday, October 5, 2022
Connecting to the mobile is a hassle initially. PS: after using it for over a month, it gets connected and disconnected at will. Out of approx 15 tries, it gets connected once, and the moment you click on download, it shows blank folder. Really of no use. No customer care to help. No srrvice center in india. Useless. Waste of money Edited
Transcend Information, Inc.
Wednesday, October 5, 2022
Thank you for your feedback.
We apologize for the problem you encountered, you may check the "HELP" page.
https://help.transcendcloud.com/DrivePro/Android/EN/
You may also contact us for immediate technical support.
Service mail:
[email protected]
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