James Barnhouse 575
Sunday, July 6, 2025
it's a little awkward to navigate. Instacart and Amazon are more streamlined and user friendly. The savings with Walmart are better though, but, for example, many items are unavailable, or only available through shipping. I am using the app for grocery shopping though, so it would be helpful if items available for delivery would be separated when searching. I'm offered dozens of options for ice cream, but dozens of them aren't available at my store. I always end up with a replacement.
Walmart
Sunday, July 6, 2025
Clarity matters! Check your location settings and filter by “Pickup & Delivery” to see only items available at your local store. You can also sort by “In Stock” to help avoid unavailable options. More insights can be shared on: https://survey.walmart.com/app
Karen Brown 706
Thursday, July 17, 2025
This is the worst app I've ever dealt with. Between the crashing and constant "technical issue" and "no internet" pop-ups, it is a huge pain. And the same thing has happened when I lived in a different state with different phones and different, very reliable ISPs, so the issue is definitely not on my end. You'd think with the amount of money Walmart makes, they could afford to offer a better, more reliable app, but I guess the executives only care about their own profits. Edited
Walmart
Sunday, September 29, 2024
We'd like to look into this for you, Karen. Please contact us at walmart.com/help
BirdsNest Studio (ShalHeira) 19
Saturday, July 12, 2025
I love using the app to order because I have physical issues. It's really convenient except; choosing a default location never stays. I live between 2 locations and sometimes I have to pick up at the one I don't usually shop from and after that, it automatically chooses the second location instead of the default one. This is really frustrating and a waste of gas.
Walmart
Saturday, July 12, 2025
We want your experience to go as smoothly as possible. In order to help us improve our services, we would appreciate it if you could use this survey link: https://survey.walmart.com/app to provide more information.
Cassandra 87
Friday, July 4, 2025
The slowest app on this Earth. The only reason why I gave any stars is because after 200 hours of waiting for items to add/load. I can finally purchase and be done. Secondly, I depend on delivery so with Walmart+it's the best deal. Lastly, the employee that shops, delivers, customer service on the app etc. is always efficient and kind. Walmart, you make millions of dollars. PLEASE fix your app a little. Edited
Walmart
Friday, July 4, 2025
Refreshing the app or restarting your device can improve loading speed. Also, ensure the app is updated to the latest version for smoother scrolling. Share more input on: https://survey.walmart.com/app
David 182
Monday, May 12, 2025
Their systems need a lot of improvement. Trying to filter things is impossible on whatever you're asking for certain basic items and they want to show you items that are sold online when you're trying to shop and find what you're looking for using the In-Store option. Another thing is that they don't give enough product information, like how thick the disposable gloves are, so I know they won't rip as easy. Sometimes, an in-stock item is not in stock. The newlook store is very confusing as well.
Walmart
Monday, May 12, 2025
Thanks for the detailed insight, David. For more improvements like this, feel free to share at https://survey.walmart.com/app so the teams can review it.
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