Rebecca B.

Yep. The new app sucks. It is slow as molasses and locks up constantly. It is super difficult to navigate and find what you're looking for. Customer service has gone overseas to non-native English speakers who are not able to understand enough to help. The last time I ordered a couple years ago the plan included two snacks per day. Now it only includes one and is more expensive. I love the plan itself but the rest is awful.

Dean Everly

I have to join everyone else is saying the new app SUX! The inability to copy previous day meals is a huge gap. The entire interface is clunky and not very intuitive. Harder to track what I have logged for each meal/snack. and the 'powered' by Google scan is a joke. There is little to no awareness of non Nutrisystem Foods. I had to eat on the road at Burger King one day and was unable to log a BK Hamburger I had to add it as a new item. Make the old app available again until this one gets fixed!

Peggy L

so the food is decent, and I have lost weight, but the customer service is horrible! if there's an error with your order, you can submit a claim 3x. ok, not a problem, until your last 6 orders have had problems. I will be canceling after my prepay time is up. opened boxes, missing items, etc. and customer svc said email pics, so I did, and have heard nothing back. tired of wasting $$ and time.

Joe Polito

This app is terrible, especially when compared to the previous NuMi app. There is significant loss of functionality. Here are examples.I was able to pair the previous app with my fitbit. That is gone. I used to copy food from one day to another. That is gone. When logging food that is not Nutrisystem, it is impossible. As an example, I wanted to log a fried egg but it does not exist. I can log fried rice with egg but not an egg. I could continue, but have no confidence that anything will change.

S Martin

I agree with all the other negative reviews. This app sucks. It is NOT user friendly like NuMi was. It's really cumbersome to find the food you're looking for, partly because everything is so large (why?) and you have to keep scrolling, partly because all the categories are lumped together, and partly because it didn't transfer my favorites from NuMi. You can't see individual water additions to make sure you logged it all. There are no exercise categories, which is just stupid. I could go on....