Chris Rice 5
Monday, March 31, 2025
Good for basic emails but some integration with full account features is lacking. For instance, in my web browser, I can create a contact category list and eventually use it to easily send emails to a group. But my categories do not show up when typing an address in the To box. This is a major shortcoming for an email app.
Zoho Corporation
Wednesday, April 2, 2025
@Chris, thank you for taking the time to share your feedback. Please do share your thoughts on what we could do to better your experience with the app by sending over an email to
[email protected] and we will get right back to you. We look forward to hearing from you.
Andonis R 23
Friday, April 25, 2025
I decided initially to adopt Zoho mail for all my email needs. I bought Their yearly subscription so I would have all features and decent support. However, if you are looking for an email software to rely on 100% I wouldn't adopt it as your only email client. About 1/3 of their great tools is only available for Zoho mail accounts. Their support lacks timely responses and when they do reply, it's just generic instructions you can figure out on your own. Disappointing 😞 No notifications either! Edited
Zoho Corporation
Friday, May 2, 2025
@Andonis, sorry to hear about the experience. Please send over your contact info to
[email protected] and we will have the scenarios that you've reported, looked into and addressed for you. We look forward to hearing from you.
A Google user 101
Wednesday, August 28, 2019
This email has been my go-to for several years now. Very reliable, but the BEST thing is the outstanding customer support! Upon every log out, you are asked if you are happy! If you indicate that you're not, there is a comment screen to explain why and literally within a few hours, you'll have an email from CS trying to make things right. Who does that??! The email is free, but they also have a complete selection of other complementary tools to run a biz. They definitely deserve your business!
Bill Pardi 46
Tuesday, March 23, 2021
Solid app, but really needs the ability to add external accounts like Gmail. I would love to make Zoho Mail my one and only mail app, but that's impossible without the ability to add other accounts. Seems like a big miss in a time where everyone has email coming from multiple providers. I use Zoho as my main account, but have gmail and outlook as junk mail accounts. Not super important, but I do need to keep an eye on them. It would also be nice to have a really quick way to switch between accounts. Right now it's like 3 taps, but having a pattern of one or two (see outlook and gmail apps) would be a real plus.
Zoho Corporation
Wednesday, March 24, 2021
@Bill, thank you for sharing your feedback. For now, you can add external accounts via POP on the desktop site and manage them via the app. Do send over an email to
[email protected] if you need any assistance with setting it up and we will get right back to you. We look forward to hearing from you.
c. m. 40
Tuesday, September 10, 2019
Pros: Overall a great app to use for just checking and replying to your Zoho mail. The user interface is intuitive and very clean. Checking and responding to emails is easy. Few to none glitches. What I dont like though, is that you're unable to set reminders on an email or schedule emails to go out at certain day/times. This can be a bit of a hindrance if you work a lot from your phone. Zoho if possible, please add the scheduling for email option to the phone app. Edited
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