Hopeful Pessimist 58
Tuesday, July 15, 2025
easy to read, comprehensive, easy to locate messages or lab results or appointments. well thought out. with that being said, they'll probably change it darn it, usually if an app is doing wonderfully somebody comes along and messes it up. I hope not with this one. Edited
Epic Systems Corporation
Tuesday, July 15, 2025
Thank you for your review! We are glad to hear MyChart is working well for you.
Karen Webb 663
Thursday, May 29, 2025
MyChart has become my brains! The only little foible is the thumbnail on my desktop occasionally showing a number that looks to be a number of new messages or lab results or something when there is really nothing new there. Also, it reminds you of refills you have that seem to have no basis in reality. But it reminds me of appointments, let's me schedule or message my providers, lists lab results so quickly I sometimes think they have time travel technology and is overall an extremely useful app
Epic Systems Corporation
Friday, May 30, 2025
Thank you for the review. Many aspects of MyChart are controlled by your own healthcare organization through setup and settings. We recommend reaching out to them for support. If you don't know how to reach them, email us at
[email protected], let us know the issue and the organization name and we can look up their contact info for you.
Sarah K 248
Monday, May 19, 2025
two-step was introduced as mandatory and it's incapable of actually sending a text, making me sign into my email every time I want to sign into my account. this is no longer a convenient way to contact my providers. if I wanted increased security, I would have asked for it. it's my account. I should be able to turn off a faulty two-step verification.
Epic Systems Corporation
Tuesday, May 20, 2025
We're sorry to hear you're having trouble receiving the two-factor authentication code sent by your organization. These codes are sent from your healthcare organization's servers. Please reach out to them with your issue. If you don't know how to reach them, just email us at
[email protected] and we can look up their contact info for you.
Brennan McKiernan 1,377
Tuesday, November 12, 2024
I have to be honest, I'm not great with technology. My doctor's had told me about my chart for years and I always brushed it off. I prefer old fashioned phone calls to hear a human voice. But once I was diagnosed with type 2 diabetes, I had a lot more questions, I needed more help. MyChart is amazing at organizing my meds, refills, appointments, etc. I get everything I need in one spot. Seeing my test results helps me ask informed questions. Refills are a snap.
Epic Systems Corporation
Tuesday, November 19, 2024
Thank you for your review! We are glad to hear MyChart is working well for you. Good luck on your continuing healthcare journey!
LoLo Hanna 208
Thursday, October 17, 2024
I seemed to have lost a lot of my information because I could not log in. Everytime I tried to log in, I would get a message about try again password or log in does not work. I had the same passwords for all accounts, and I ended up having to uninstall and reinstall the app and change the password. After doing that, I seemed to have lost 3 accounts. It worked fine until this last update
Epic Systems Corporation
Friday, October 18, 2024
We're sorry to hear you're having this issue. Please email the details of this issue to us at
[email protected], include the details listed here, and let us know which health system you are logging into so we can troubleshoot further. Each health system hosts their own instance of Epic, so we may ultimately need to reach out to them.
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