Kristine Oie Tibbits 10
Tuesday, May 13, 2025
What a nightmareI have been trying to cancel this for 3 months.I just did the one day trial, and it's horrible. You cannot cancel it even when I did my cancellation email.They do not respond, they will not answer their phone. Buyer Beware. I finally was able to get the credit card canceled, and this subscription ended. Unless you need your blood pressure checked every hour, I'd recommend using a manual one for this price. Edited
Gismart
Tuesday, May 13, 2025
Hello Kristine. We’re very sorry to hear about your frustration. Please note that while we do not offer phone support, our customer care team is available 7 days a week via email to assist with any issues, including cancellations. We’ve already reached out to you and resolved the matter.
LORENDA COHILL 28
Friday, March 7, 2025
I downloaded this because of the advertisement for this app, but once I got into the app, it was what it was advertised to be. So, I sent out a cancelation email from the app. But they still charged my card for $39.99. I sent out 7 emails before I got a response back. They asked for all the information concerning the transaction, and then they tell I'm not getting a refund. I canceled with in the hour of downloading the ap, plus 9.99, when I opened the app as well. False advertisement!!! Edited
Gismart
Saturday, March 8, 2025
Hi. We’re sorry to hear about your experience and any confusion regarding the charges. Our support team is already reviewing your case and will be in touch with you soon, so please check your email for updates. We appreciate your patience as we work to assist you. If you need any further help, feel free to reach out to us at
[email protected].
Lorrin Taylor 97
Thursday, November 2, 2023
I really, REALLY hate when I get suckered into downloading something that's presented as a free app, only to find that you have to pay to use the "free" app. Sure you'll get a free trial most times, but they're relying on the fact that almost all of us will not cancel before the trial ends for whatever reason... And to go from "free" to $40 bucks a month for something that may or may not even work.... Naw... I'm good.
Gismart
Friday, November 3, 2023
Hi! Kindly note that if you take a trial - to avoid charges for the next billing period, users should cancel all the trials and subscriptions at least 24 hours before the renewal date. If you're having any difficulties with cancelling your subscription, please reach us at
[email protected] so we can send the relevant instructions. Cheers!
Misty Klystronik 49
Tuesday, April 30, 2024
I opened the app for the first time and it offered me a pay now option or a free trial option, to which I immediately said NOPE, and hit the X at the top of the screen. It did not close, but took me to the app, where I could begin entering what I'm assuming is my health info. I never agreed to a free trial and billing beginning after 3 days, and I better not find it charged to my Google account, or billed by any other means, and if you have it set up to automatically do that, shame on you.
Gismart
Wednesday, May 1, 2024
Hi! Kindly note that we don't force you to pay for the app: you can always access it for free by closing the subscription banner (there's an "x" icon there). If you need help with that, please contact us at
[email protected] for further assistance.
Melissa Knapp 30
Friday, November 8, 2024
Do NOT download this garbage. You have to pay for a "trial subscription" to even get the basic functions which are worthless but once you realize that and decide to cancel it, they will intentionally drag around so that they have time to charge the NON-REFUNDABLE $50 subscription fee that hits after the 7 day trial. This is a scam that will cost you $90.
Gismart
Saturday, November 9, 2024
Hi. Please note that the full price and the auto-renewal are always displayed on the purchase screen and in the receipt sent after purchase. To cancel your subscription, please log into your Cardi Mate account. We see that we’re already in touch with you via email and are working to resolve this as quickly as possible. Thank you for your patience!
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