Catherine Conaway (Catey) 6
Saturday, July 19, 2025
it's fine, when it works, but it doesn't always connect which is a huge problem when you don't have a physical remote. I've had the app go months without working before finally connecting to the TV again. Here I am after only being able to get it to work for a month and it's back to not working no matter what I do.
Mobile Tools Shop
Tuesday, August 5, 2025
Hi Catherine, we’re sorry to hear you're experiencing an issue! Could you please send us the details and a screenshot of the problem you are facing to our support email at
[email protected]? We’ll look into it and get it resolved as soon as possible. Thank you!
Sharon Steffen 16
Sunday, June 29, 2025
You have to register for a FREE account and give them your credit card info before you can use this app. But despite the fact that it tells you that you WILL NOT BE BILLED for anything, it tries to charge you $34.55! I'm reporting this app for fraud and uninstalling it immediately!
Mobile Tools Shop
Thursday, July 3, 2025
Hi Sharon, This is a fully functional app used by thousands of users daily. No registration is required, and we never ask for credit card information unless a user chooses to make a purchase within the app. It's possible you encountered a misleading third-party ad. Please share a screenshot at
[email protected] so we can assist you further.
Eheeiudj Jrnrrb 2
Friday, June 13, 2025
The only buttons that seem to work are the volume buttons. They work flawlessly, but none of the other buttons do anything
Mobile Tools Shop
Thursday, July 3, 2025
Hi Eheeiudj,
We’re sorry to hear you’re experiencing an issue. Could you please send us your TV and mobile phone model at
[email protected]? We’ll look into it and do our best to resolve the problem for you.
Thanks!
Natisha Edwards 1
Sunday, April 13, 2025
it's good but it keeps saying enter code when I don't know what code they r talking about! but it's a good app but also too many ads, again idk what code they r talking about I deleted and reinstalled the app nothing Is working. Edited
Mobile Tools Shop
Wednesday, April 16, 2025
Hi Natisha, Thanks for your feedback! The code appears on your TV screen when you first time connect the app with your TV. Just enter that code into the app. Ads help and support the hard work we put into developing the App. Please reinstall the app and try again. If you still face issues, contact us at
[email protected]. Thanks again!
Alex Damian 2
Thursday, July 3, 2025
If you're trying to do a factory reset on the tv, this app cannot be used to complete the "Setup Remote" step of the TV setup. Edited
Mobile Tools Shop
Thursday, July 3, 2025
After a factory reset, please ensure your TV and phone are connected to the same Wi-Fi network. The TV will then appear automatically in the app with no setup needed. If your TV requires a physical remote for initial setup or Bluetooth pairing, the app won’t work at that stage. It works only over Wi-Fi and requires the TV to be fully set up first.
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