Abigail Bixby
341
Wednesday, July 8, 2020
My camera shows up as a device but it won't connect to my phone or to anything. The devices are not really communicating. It keeps trying to transfer 899 images...of what?....to...where? with no option to select images. This is impossible, time wise, and would kill my battery fast. . I had to cancel the whole operation repeatedly. I really don't understand what is going on here. No transition whatsoever from the old process to the new. This really really sucks.
James Southward
176
Tuesday, March 2, 2021
Confusing connections. Easier to set everything up on a PC or at minimum a tablet as there are so many options. Yet the actual selection of services is extremely limited. No OneDrive, no Dropbox, No Box, No Apple. There are many cloud providers out there so why so few of the big ones represented - my Canon scanner supports them so why not my camera?
Casandra Martinez
107
Saturday, September 7, 2024
So frustrating. I open the app click sign in then it ask to register so I do and it only offeres a PC connection help.....I want to connect with my phone. So I hit next and it goes back to the first page. Sign in or sign up. The app is stuck on a loop that never ends. I literally switch from iPhone to android because it wasn't connecting to iPhone AT ALL!!! Edited
Debbie Purdy
109
Sunday, May 1, 2022
Terrible. It says it's downloading pictures from camera but doesn't say to where. Can't find them. You have to have a subscription to Google Photos to use that after 30 days. Ridiculous. And Canon Connect o longer works. It says can't find the target. Too bad Canon can't create a good app to move pictures from camera to smartphone.
First Name Last Name
123
Monday, April 17, 2023
This app so outdated & not very user friendly. The interface is basic but needs to be updated to the 21st century. It looks like I'm using a program from the early 90's on a PC or Mac. I really wish you put more thought into it. Make it user friendly. From the hardware perspective, it's also needs a lot of work. I'm able to connect, but it's such a turn off that I usually end up removing the SD card & manually transfer the images. Canon, you can do better than this. First rate camera & 3rd app. Edited
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