Sreekanth Narayanaswamy 226
Wednesday, November 2, 2022
The app had one job and it failed. 1. Check in, done 2. Get boarding pass done 3. Try to retrieve boarding pass from boarding passes option/open app to get to earlier pass screen while boarding - it's GONE. Not once, but twice, on two separate trips on different days. Do you really need a server connection or back end to save the boarding pass of someone who just checked in? There's got to be a better way to do this too. (Luckily i was wise to save a pdf). But this is horrible. Please fix. Edited
InterGlobe Aviation Limited
Wednesday, November 2, 2022
Mr Narayanaswamy, we have noted your feedback and will have the same shared with our Concerned Team for further review. Thanks. ~Navi
Michael Flynn 20
Monday, February 3, 2025
Utterly worthless app. Zero stars. For check-in, would not allow me to proceed past additional passenger detail screen even though all required fields were populated. Tried to create an account in case one was required to check in. However, app would not allow me to set a password even though each requirement was met. Utterly worthless.
Hemant Gujar 89
Friday, February 21, 2025
I was able to CheckIn and get a boarding pass. But Indigo blocked my boarding pass (i was unable to retrieve it) in the app when i was boarding the plane. Seems my phone or the app was hacked by someone. Or the design of app is faulty. Seems this is not a new issue. Several people have reported this but Indigo dosent seem to have enough technical knowledge to fix this simple issue. Simply the worst international flight experience. No webcheckin. No custom service. Truly the cheapest airline. Edited
A Google user 70
Tuesday, November 19, 2019
App is completely useless, you can't even log in. With OTP verification, it verifies the account and then gives an error with the generic message "an error has occured please try again", with password verification it errors out saying invalid username/password (which I can use to log in via chrome). What's the point of having an app that doesn't even work.
InterGlobe Aviation Limited
Tuesday, November 19, 2019
Hi Anubhav, sorry for the disappointment. We'll be sharing your feedback with the concerned team. ~Shreya
Meherunnisa Khateeb 2,069
Sunday, December 8, 2024
1 star because I can't give any less. The website has multiple issues and when it doesn't work, it keeps throwing you to the home page. Won't let me claim my bluchip points (or even acknowledge my account). Additionally, the airlines has 0 concern for their customers. Even though I met some of the kindest staff while on ground, the flight showed just how bad it could be. Broken suitcase, horrible on-flight food, insane prices. Overall, a hellscape.
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