C Aycock

I miss many Grandpad phone and video calls - even though my smartphone is in front of my face, or in my lap. There is a notification, but it's not displayed visibly on top of the screen. Also, there is no vibration, so I end up missing a lot of calls . . . : -). Follow-up on my review... Thank you to the Grandpad team for helping me adjust my smartphone settings. My problem was simple. My volume was muted, and so i couldn't hear the phone ring. LOL! Five stars plus for Consumer Cellular! Edited

Flutter Along

Thank you! We're so happy we gave our parents a Grandpad, added profiles for all family members, loaded their fav music, and taught everyone how to use it. We each use the app on our phones to video or voice call, send messages, and share photos. We update our own contact info. It's been a blessing to our parents with the isolation of COVID. It's so easy and intuitive for them to use. It's also very safe from outside emails, calls, and texts. It's just our family world in there, and we love it!

S S

I got the device to share videos, pictures & etc. with our elderly parent since the smart phones aren't as user friendly for older individuals, not as secured and can be very confusing. It proven to serve as more. A 3rd option of contact when issues began with the cordless phone, helped with the COVID-19 isolation and more. I only wish the monthly fee was more economical because there are multiple features which were either not needed or wouldn't be used by my elderly parent. Highly recommended

A Google user

My mom loves her grandpad and the app makes it easier for me to stay connected to her as we are in different states. My issue is the app used to ring to my phone prior to sending a text notification. Lately I only get a text message after the call is disconnected the call no longer pops up on my phone first. Worked great up until about 2 weeks ago. Not sure what happened.

Laura Preus

My parents are in their 90s and Grandpad has helped them stay connected in easy ways. It was very helpful when my Dad was at the hospital. Making calls on smart phones was hard - they don't hear well, plus the small swiping motions on screens were difficult. With Grandpad they have easy-to-follow visuals, clear buttons to press, and better sound. They love the video phone calls and family pictures. Dad used it to pull up big band music at the hospital and it cheered him up. Outstanding product!