Harry van den Hoff 0
Monday, February 16, 2026
It keeps asking to switch settings I already have chosen. No! I don't want names in stead of numbers and no! I don't want notifications. Please stop asking me this every time! Edited
KPN
Sunday, February 15, 2026
Goedemorgen Harry! Je kunt via de instellingen bij "Namen bij mobiele nummers" dit naar wens instellen. Je zou dit niet elke keer hoeven aan te passen. Wij passen vanuit KPN geen recensies aan. Je mag alles delen wat je over de app kwijt wilt.
Jakub Bojnanský 0
Wednesday, January 7, 2026
Called 3 times to cancel, canceled online, in the end they didn't cancel in time and I have to pay for 1 more year (300€). DO NOT TRUST THEM, they're scamming customers! EDIT: Because KPN replied, I contacted support numerous times and sent numerous emails, each time I got a reply of "yeah we're gonna process it" and then I receive new invoice every month anyway. Each time I call the same cycle begins so stop lying Edited
KPN
Wednesday, January 7, 2026
Goedemorgen Jakub. Dat is natuurlijk niet onze intentie. Mocht een annulering niet zijn verwerkt dan kunnen we dit binnen zichttermijn alsnog in orde maken. Heb je nog vragen dan mag je altijd onze klantenservice benaderen.
Anton Kolinko 0
Friday, January 2, 2026
The app is really slow, every screen is loading for 5-8 seconds, in 2026 , man. On the main page there are a lot of ads, but nothing useful.
KPN
Saturday, January 3, 2026
Dag Anton, bedankt voor je feedback.
Rosen Rusanov 0
Monday, July 7, 2025
The app was not sufficient in helping with the lack of internet - it just provided information that no connection with the router could be established by KPN. It turned out to be a hardware problem with the router- it was solved very quickly by getting a new one at the KPN shop. Please include this as a suggestion, the option to book a call after 1-2 days is funny. Edited
KPN
Monday, July 7, 2025
I'm sorry to hear that! Could you try to reinstall the app on your device? If you need any assistance with your services you can also contact our customer support by phone of our webcare department via Social media.
Pavel Kosenkov 2
Wednesday, May 21, 2025
And once again: devs, app crashes on the startup. On Android 15, moto g 15 Power. Some of the functionality (like data sharing) is available only through the app. Are you going to fix it? It's not only the recent update - that started happening a couple of updates back! Also - if you bother to write a reply, please write something meaningful and to the point.
KPN
Wednesday, May 21, 2025
Bedankt voor je signaal! Goed dat je dit doorgeeft. De ontwikkelaars zijn op de hoogte en werken aan een oplossing. Excuses voor het ongemak.
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