Tourist Refund Scheme
Tourist Refund Scheme
Tourist Refund Scheme
Everyone
Department of Home Affairs
Department of Home Affairs' Tourist Refund Scheme app


Average Rating

3.7


Number of Ratings

718


Number of Downloads

500K+


Contains Ads

False


In-App Purchases

False


Install Fee

Free


More Info

Details

About Tourist Refund Scheme

This is the Department of Home Affairs' Tourist Refund Scheme (TRS) Mobile application (the app). The app will allow you to enter the information that is required to lodge a TRS claim. The app will save the information to your mobile device, allowing you to edit the claim over multiple ... read more

Permissions Required

Summary

Total Permissions

5

Total Categories

2

Highest Risk

7

Average Risk

5

Counts

0

2

3

0

Rating Details





User Reviews

K K
11
Wednesday, March 19, 2025

Not applicable for tourists who have spent on goods that are under $1000 AUD. Not to mention that most businesses outside of Australia don't have an ABN. The requirements for the refund to work are simply too difficult to meet. Thus rendering this app useless for many, I'd dare say most tourists. The lack of popularity of this scheme is a testament to this. Please correct me if I'm wrong, I'm receptive to insights I'm unaware of. Cheers

A Google user A Google user
19
Saturday, September 14, 2019

What is the purpose for this app? It does not save time in the queue and the scanner did not work. There are confusing signs in the area. One says no phones and the other says download the app while waiting. One would think there would be a separate process if the app is used.

A Google user A Google user
24
Friday, November 8, 2019

Continually returns back to splash screen. Even after hitting save on an invoice, if the app changes from split screen to single, the expense is gone. If I swap between this app and another, the thing I'm entering is all wiped. Edited

Sebastian Pucilowski Sebastian Pucilowski
5
Sunday, July 13, 2025

Lightweight, swift, simple app that does one thing and one thing well. Doesn't require account creation.

A Google user A Google user
45
Monday, January 21, 2019

Works as it describes. Another great initiative by Australian government. I was in Perth and the TRS person was very effective and supportive. You need to show the bills of purchase along with the QR code. Waiting depends on the number of people before you and normally it will take 2-3 min to complete the job if everything is ok.

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