Elie Ghoussoub 22
Tuesday, April 12, 2022
April 2022 - Many improvements. The money transfer UI improved. Unfortunately, we still can't see the entire description or name of payees or account names. The names we give to certain accounts show up in the money transfer UI but not in the main page. These small things are frustrating in daily use. ------- It's sometimes slow and hangs. Some UI elements such as the way you select the account to pay from and the account you're paying into could be improved. Edited
Abu Dhabi Commercial Bank
Wednesday, September 29, 2021
Hi Elie, I’m sorry for this experience and thank you for your review. We will share your feedback with the concerned department.
A.M
A Google user 3
Thursday, November 8, 2018
If you try to setup a payee for bank transfer, you will not have enough time before it logs you out. Even if you try to do it very quickly. Also, if you enter a wrong swift code and then try to fix it, the Bic code that self populates from the swift will not correct itself or let you edit it. I had to give up and go into the bank to make my transfer. Edited
Abu Dhabi Commercial Bank
Wednesday, March 18, 2020
Hi, thanks for your review. We`ve updated our app to provide you a better experience. Feel free to write back to us if you are still facing any issues.
M.I
Amal Narayanan Photography 61
Tuesday, October 22, 2024
I've had an exceptional experience with ADCB's mobile banking app! The transactions are seamless, efficient, and secure. The app's intuitive interface makes managing my accounts a breeze. The customer service is top-notch! Responsive, knowledgeable, and courteous staff resolved my queries promptly. I highly recommend ADCB for hassle-free banking. Download the app and experience the difference!
Abu Dhabi Commercial Bank
Wednesday, October 23, 2024
Hello, thank you so much for your feedback. It's always a pleasure to serve our customers.
M.A
Saeed Khan 2
Friday, July 4, 2025
Great Banking, But App Needs Serious Fixes ADCB offers great banking services, but the Android app needs urgent attention. It crashes frequently in the background and drains battery heavily whenever I use it normally. Putting it in deep sleep helps save battery, but then I miss important notifications—which defeats the purpose of a banking app. For such a large and reputable bank, it's disappointing that this major issue still isn’t fixed. Please resolve the crashes and battery drain soon.
Abu Dhabi Commercial Bank
Friday, July 4, 2025
We haven’t identified any technical issues, but a quick restart or clearing the app’s cache might help. If the issue persists, please email us a screenshot at
[email protected] from your registered email address so we can assist you directly.
A.E
M Akmal 1
Friday, May 30, 2025
The app gets stuck when I access notifications bell. The X on the top corner to close the notifications page or the close button at the bottom, nither of them work. I have to close and restart the app anytime I access the notifications bell. I have deleted and reinstalled the app and done cache clear, data clear etc. No help. Mobile: Samsung S24 ultra
Abu Dhabi Commercial Bank
Monday, June 2, 2025
We're sorry to hear this. We'd like to better understand what went wrong so we can make it right. Please email us at
[email protected] from your registered email address.
S.A
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