Adam Vatterott 208
Thursday, May 25, 2023
I don't normally write reviews, but this is the most infuriating app I've ever used. I swear it was designed by monsters. It asks for the same bits of information multiple times. Some forms require formats that don't make sense (it required my EIN for city taxes, and my city uses my federal EIN, but the app wouldn't take it). It won't let me used my keyboard's voice to text. You can't back out of to-dos. There is a text chat box instead of a menu, so you don't know what your options are.
ADP, INC.
Friday, May 26, 2023
Adam, we appreciate the time you took to write this review. We’re always striving to improve and have relayed your feedback to our product team. Someone from service will reach out to you shortly to assist but in the meantime, feel free to call us at 1-833-367-2151.
Dr Karen Steinberg 150
Sunday, January 29, 2023
Worst app I've ever seen. Every time I try to edit it gives me back the same chat. I can't tell if My account is confirmed. It says to click on the edit icon to edit, but there are no icons. There is no support number. There are no instructions. If I don't enter something exactly right, it tells me I do not have permission or am not authorized. Yet it continues to send me emails to update my account, but when I try it just returns me to the same old chat from days ago.
ADP, INC.
Monday, January 30, 2023
Hello, we're sorry to read about the trouble you're having and would like to take a closer look at the issue. Please reach out to us directly at
[email protected]. We're here to help!
Aris B 120
Friday, July 7, 2023
Wish I could give NO STARS!!! Worst experience ever!!! My account is locked bc I clicked the wrong Google email when setting up and now I can't log in using email and password When I log out of the wrong account, it doesn't let me use the right one. I even cleared my cache and data then Uninstalled the app. Still attached to the wrong account. I even use the QR code sent with my invitation...I'm ready to cancel the whole service!!! Edited
ADP, INC.
Monday, July 10, 2023
Aris - we're sorry to hear you had a frustrating experience, but really appreciate you bringing this issue to our attention. Our team is currently looking into this and will be reaching out to you shortly. In the meantime, please email us at
[email protected].
Amber Popovitz-Gale 1
Saturday, July 19, 2025
Trying to register my company and employee. The app gets to a certain point and freezes. I uninstalled and reinstalled multiple times and it froze earlier in the setup each time. I have given up.
M Adams 0
Sunday, May 18, 2025
I've had nothing but challenge trying to make this app work. So hit and miss, it's painful. I hate it!!!
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