Rekha Menon 3
Monday, March 9, 2026
Overall I am having a very bad experience with this. It is lagging, slow performance,for the last couple of days it has shown network issues and doesn't display, though will reinstall and try. here now the app is crashing every time. it's not even an year.
Sakti Prasad Dhar 3
Tuesday, March 3, 2026
Truly terrible app execution by as big a name as Airtel. Laggy as hell. App updates come, but the lag never improves. 360 pan freezes, only to execute later on, n the frame moves to a different unnecessary spot. No feature additions- same as it was 2 years ago. All this for a paid service tht doesn't even let you flip the video, if not paid. Cozy chair of monopoly. Hope other service providers start providing cloud backup services at competitive prices. Somebody needs to show Airtel the mirror.
Saan K 2
Thursday, March 5, 2026
Facing lag in the camera feed. Need technical support.
Rajat Pandey 31
Monday, December 22, 2025
Camera getting disabled on its own. which puts things at risk when you are traveling. you can't restart the camera when you are not around. Also the recording is not of 24 hours, it captures video fragments of minutes which makes it even more tough when you want to view the recordings. In case you want to view video for the last one hour you have to move back and forth in the recording list to watch it. You can only watch recordings of the last seven days. You can't trust their cloud services. Edited
Airtel
Monday, February 10, 2025
Dear Rajat, thanks for your feedback! Our app stores recordings for 7 days as per your plan. To extend storage, you can upgrade to a 30-day plan anytime via the app. And for videos viewing please use the filters. For further assistance, please email us at
[email protected] with your registered contact number. We're happy to help!
Sushant Soni 59
Wednesday, September 17, 2025
The app keeps lagging even in good network. It's been 12 hours since I'm trying to fetch and watch a video from yesterday night. Even when I've fully running speedy network, it lags. Made me frustrated. Can't even look at what is important for me. It is totally waste of my money. Really upset. They should do and look after into ASAP. Edited
Airtel
Wednesday, March 13, 2024
Thank you for your feedback! We deeply respect your advice, and we will endeavor to integrate it with our team's efforts to deliver superior products. Regards, Team Airtel!
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