Rabi Bastin 143
Friday, February 27, 2026
App worked fine up until last week. but now, when I open the app, it automatically closes saying 'App not supported " . My android version is Oxygen os 16, I suspect the application software is not compatible with the latest os version. There are no software updates available on the Play Store too. So, it would be helpful if a compatible updated software update is rolled out asap.
Airtel
Friday, February 27, 2026
Sorry for the inconvenience. Please try basic troubleshooting like checking your network connection, clearing app cache, or reinstalling the app. If the issue persists, email us your registered mobile number at
[email protected] with “Thanks App Review” in the subject line so we can assist you further. Appreciate your patience. – Team Airtel!
Sneha Majumder 1,269
Monday, January 27, 2025
Worst app management I've ever seen. They're giving notifications every minute and sends the otps every second. I've mistakenly added my name , address and they've converted it on postpaid. Tried to connect with on mails plus chat. But they're suggesting to visit airtel store. Like seriously? If you're converting my sim through online why I would go for store again to back it on prepaid???. Update this on priority.
Airtel
Thursday, January 30, 2025
Sneha, we understand your concern and are here to provide clarity on the situation. Please share your complete concern and registered number at
[email protected] so that we can assist you further. Thanks, Team Airtel!
Sergey Balasev-Samarski 1,588
Tuesday, June 10, 2025
Warning: It is impossible to recharge when you are overseas! You never get the confirmation OTP because the recharging service "ISG" that Airtel uses doesn't properly send OTP SMS when you are roaming! I get other texts, including from Airtel, without problems. But recharging doesn't work. My mobile plan is about to expire and I cannot recharge. Very inconvenient!
Airtel
Friday, June 14, 2019
Hi! We’re very sorry to know that you’re facing this issue, and would like a few more details to resolve this for you. Please get back to us with your contact number and the error screenshot at
[email protected]. We’ll get it touch with you soon. Thank you, Umang -Team Airtel Thanks
Blink Glimpse 4,064
Friday, August 15, 2025
Really disappointed with Airtel. The customer care doesn't even bother to help or act like they are listening, they just try to brush everything under the rug. Network didn't work for over 10 days. I called at customer support twice. Gave me a timeline of 15 days, said my bill for that will be compensated. Nor did they just gave me full bill, I kept ringing- support say they highlight it every single time & yet no call ever came to help me. It's not about money, but right service. Edited
Airtel
Sunday, August 17, 2025
We hear you and we’re sorry for the inconvenience. Your concern matters to us, and we’ll treat it with urgency. Please send your registered number to
[email protected] so we can take swift action. Regards, Team Airtel!
Asadulla Mondal 20
Tuesday, March 3, 2026
I took an Airtel connection, but the service has been very poor. The salesman promised me certain benefits that I did not receive. He said WiFi calling would be available and that I would get unlimited high-speed data. However, WiFi calling does not work, and the data is not truly unlimited. They provide 1000 GB, and after that the speed is reduced to 2 Mbps. Because of this, I want to disconnect the service, but they are not giving me the option to do so. My recommendation is zero.
Airtel
Tuesday, March 3, 2026
We truly value your need for reliable connectivity and are sorry for any disruption. Please share your issue, registered number, and location at
[email protected] with ‘Thanks App Review’ as the subject line. Rest assured, we are on it. Best, Team Airtel!
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