Emily Fenn 136
Sunday, July 13, 2025
I joined Amazon Music when it was first launched some years ago. Back then it was a great app. I pay full price to purchase all of my songs for offline playback. Now they are making me sit through ADs to hear the music I PAID FOR. They also took away the ability to make and listen to Playlists unless you have the premium version. I dont need premium because I purchase all of my songs. It's BS to not be able to listen to the music I legally *purchased*. Edited
Adam Schellhas 159
Sunday, July 13, 2025
A music App that doesn't play music! I am no longer able to listen to my downloads while offline. they keep skipping and restarting and full of static. The App literally has no idea what to do if it's not connected to the Internet. It was so confused at one point it overheated my battery cause it was trying to do too many things at the same time. I have to download all my Amazon purchases and use YouTube Music to listen to them! Edited
Hazmatik MC 740
Friday, July 4, 2025
I've been a satisfied Amazon music user for 7+ years and this new update is going to make me switch to some other app. Absolutely terrible, no more option to add a song to your library, only an option to add to a certain playlist. I don't use playlists, I prefer to just put my whole library on shuffle, if I can't just add songs to my library without adding it to a playlist, then I'll be finding a new streaming service to use.
Jonny V 73
Wednesday, July 9, 2025
Do not waste your time! Over 10 years of problems! Music constantly stops playing after 2 songs! Every time for the last 10 years. Even with multiple complaints to customer service. I spent over $5K on MP3's so I can listen to music without ads and now they play ads! App constantly updates & they take away many previous user options unless you pay for a subscription such as adding songs from your hardrive. They also reduced the amount of playlists you can create! So many problems & issues.
Colleen Crosthwaite 400
Monday, May 26, 2025
This has been busted for years. Crashes randomly. You're prompted to upgrade evey time you open it, even with an existing, paid unlimited subscription. If you follow an artist, you still won't get notified when they release new music. Randomly have songs become "unavailable", so you have to search and re-add them to your playlists. I could go on... there's so much. -100 stars for the entire Amazon Music service.
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