Amod Dalvi 18
Friday, June 3, 2022
How was the app even allowed to release without the option to login into flying returns account? The new look seems promising, but rushed. Can be improved even more. The home tab at the moment is useless, what's even the point of it. Can easily add so much valuable information right on the home tab. Looks more like a work in progress, internal alpha release. Definitely expected more from a TATA brand. Edited
Abhijit Singh 14
Monday, June 30, 2025
the App has some bugs. I am not able to login after the update. reinstalled the app multiple times. I am able to generate both email OTP and mobile OTP but when I enter the OTP, the page becomes unresponsive on the app. I get an email notification as a new sign is detected. it's frustrating experience. I hope someone looks into the same and helps me to fix it.
Air India
Monday, July 7, 2025
Hi Abhijit, sorry to hear that you are facing issues while logging in to the app. Can you please share us your Maharaja Club ID at
[email protected], to help us investigate. Thank you!
RAM KUMAR DEVATHI 2
Friday, July 18, 2025
need to enter details everytime if we click back on loyalty complimentary vouchers option however in case of other apps previous details will be retained till we change manually. entering details is very irritating more particularly if we need to search number of times. also on clicking dates it is not showing availablity. these petty features enhance the overall customer satisfaction considerably.
Dhaval Prajapati 16
Friday, July 18, 2025
Great experience flying with Air India multiple times. Smooth booking process, courteous crew, and comfortable flights. Customer service has improved and is helpful when needed. Reliable choice for travel to and from India.
Aditya Mukherjee 8
Thursday, May 1, 2025
This app is a disaster. I had to try 3 times to make the payment via my credit card before finally succeeding. The system is somehow designed to have some innate preference for RuPay cards and if you input any other card number, it keeps popping up an irritating message to choose a RuPay card even before you have fully inputted your card number. Then it takes you to a payment gateway where you have to provide the same details again! The user experience with this app is disgusting! Slow & buggy.
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