Masood Khawaja 13
Monday, April 28, 2025
My experience is very bad. These people do not inform for cancellation, before time. After cancellation they offer alternate flights at very high price. After 24 days of flight cancellation, I am still waiting for refund, which they told me will done after further 20/25 days .
Sastaticket.pk
Wednesday, April 30, 2025
Hi Masood. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue.
Regards,
Team Sastaticket.pk
waqas amin 7
Monday, July 7, 2025
worst experience. when you issue a ticket all details should be mentioned in the emails sent. about luggage allowed. made the worst mistake of buying tickets through this app. too much ambiguity. customer service don't respond
Sastaticket.pk
Tuesday, July 8, 2025
Hi Waqas, We deeply regret any inconvenience caused to you, Please share your order id and contact details at
[email protected]. We'll ensure to look into it with utmost priority. Thanks!
SYED IMDAD ULLAH 6
Saturday, July 12, 2025
Just a Frud on baggages and sasta Refund they doesn't Add Baggages On it and when ever i call they told me it updates automatically you have not paid for it but i have paid for sasta refund and Baggages i have SS they both are in 2nd option. they have started Frud now. very bad service now. will never use it again and they don't even give a reply on WhatsApp Edited
Sastaticket.pk
Tuesday, July 22, 2025
Hi Imdad, sorry for the inconvenience caused. Can you please share order id and contact details at
[email protected] you can also DM us on Instagram and Facebook so that we can check and assist you better. Thanks!
Rabia Ch 64
Tuesday, May 20, 2025
I recently had an issue with a booking on SastaTickets, but I must say I'm very impressed with their customer service. They handled my complaint professionally and processed my refund without unnecessary delays. It's rare to find such responsive and honest service these days. I truly appreciate how they stood by their customer and made sure I got my money back. Highly recommended! Will definitely use Sasta Tickets again in the future. 👍 Edited
Sastaticket.pk
Tuesday, May 13, 2025
Hi Rabia. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue.
Regards,
Team Sastaticket.pk
Aftab Ahmed 6
Monday, June 30, 2025
Bad experience with sastaticket.pk i have cancel my booking first they charage refund charges 7 thousand on ticket of 24 thousand thats fine may be thats are airline charges but from 2 months they are not refunding my money only they are sending appology email in reply of my reminders.
Sastaticket.pk
Monday, June 30, 2025
Hi Aftab, we apologize for the inconvenience. We request that you share your booking details at
[email protected] and we will definitely look into it.
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