Paul West
180
Monday, July 14, 2025
the app is very useful and can access many settings easily, when connected to the Internet. which makes little sense as many of the devices are used for travel including flying on a plane. when not connected to the Internet it can't see your devices, adjust settings or even really use anything on the app. If they add offline capability and access to device user manuals offline I'll upgrade to 5 stars. Until then, it really isn't all that useful.
Allison
48
Friday, July 11, 2025
I can't tell if these $400+ headphones are what's messing up, or this lame app. But the audio cuts out constantly when I'm listening to things. they also won't turn off now. the power button only wants to try to connect to Bluetooth. they're connected to my phone. I have the setting for multiple BT connections off. when the auto shut off timer takes over, they will turn right back on if I move them. even if they're in their case. wish i saved my money at this point. been a few months using them
Carramaena Lemmel
19
Wednesday, July 9, 2025
I have had zero issues with this app previously. However after the newest update I can't even change anything related to the settings of my headphones. The app now only allows me to change the volume of my headphones and gives me a screen that only has that. I would like to mess around with multiple connections but can't. I would like to change the name of my headphones, but can't.
Deadeyez 013
270
Sunday, December 14, 2025
They randomly disconnect, requiring deletion from phone memory and full reset of earbud case and Bluetooth setup. This can happen as infrequently as every few month, to less than a week. The "remember my settings" option for sound mode literally has never worked, ever. It says it's in the correct mode, but it's not. It does however work if you manually cycle through the modes every time you put them in your ear. I am using the Quiet Comfort II hardware. App works best when force-quit and reboot. Edited
Wylie Carlisle
36
Tuesday, April 15, 2025
The app runs-in it's simple way. A 3-band equalizer?? you guys can do better. Also find that I need to "hard reset" My Flex2 almost once a week. I admittedly have it connected to multiple devices most of the time. but still, you're Bose🤷🏻♂️. also bought 2 at the same time. have one at my girlfriend's house. oddly enough, hers is working almost flawlessly. connecting the two can be a struggle.. mostly because mine is constantly messing up. when it works, sound is on point! Edited
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