Tony Leshinskie 1,857
Thursday, September 25, 2025
I've used several apps to manage my credit cards; this one is by far my favorite. It shows my payment dates / balance due, recent transactions, and pending transactions very efficiently. What I really like is that as soon as I make a payment, my remaining balance is immediately updated. I wish my other credit card apps did that. My only complaint about this app is if I have a slow data connection, the app will throw up a 6-digit pin request before I finish typing my password. Edited
Citibank N.A.
Tuesday, July 15, 2025
Hi Tony, thank you for leaving a review on the Citi Mobile App. I apologize for the difficulty have shared these details with our development teams on your behalf. We appreciate your business, and I hope that you are able to have a good rest of your evening. ^Kyle
Carolyn Byykkonen 25
Saturday, June 21, 2025
The app was great up until a few weeks ago. It currently only allows me to make a payment from 2 of the 4 payment accounts I have on file even after deleting and reinstalling the app. I can make a payment from any account I have on file via their website on a personal computer. Very frustrating when one is traveling and doesn't have Internet service. June 2025 Edited
Citibank N.A.
Saturday, June 21, 2025
Hi Carolyn, thank you for reaching out to us today. We are sorry to hear about your app experience, and would like to review this issue further with you. Email
[email protected], PM us on Facebook or send us a direct message via X (@AskCiti) with details including Google Play Review in the subject line. Sincerely ^Fred
A Google user 135
Monday, February 3, 2025
Deposits are easy. Other things are broken. Needed to send a wire transfer, to a recipient I routinely send to from my computer. When I tried from the app, it doesn't list my past recipients like the website does. No problem I will just re-enter the information. Now it says that I can't use the information because it matches an existing recipient. So it appears to be impossible to send a wire transfer to someone you've already wired before. Complete fail. Tried help line, fail again Edited
Citibank N.A.
Monday, February 3, 2025
Hi Peter. If you need help with the App, please don't hesitate to email us (
[email protected]) or direct message us on X at @AskCiti with details about the issue and reference Google Play Review. Thanks! ^Maria
Peekabooihateu 68
Wednesday, May 14, 2025
I really do like this app. Super convenient. Unfortunately like some others my biometric option hasnt been working the last couple of months. Once I was able to login, I checked to see if biometrics was set up...it is. It doesn't even trigger it at login so I touch the biometrics button. It spins and does nothing. Edited
Citibank N.A.
Wednesday, May 14, 2025
Hi. Sorry to hear about your biometric login stopped working. We want to help, but we can only reply once to a review. Please email us,
[email protected] or send us a direct message via X (@AskCiti) with details. ^Deanna
Andria T. 131
Sunday, April 6, 2025
For months now the app is basically useless. I can almost never navigate from more than the main login view. As soon as I click on anything the app just shows the circle of death and never navigates to what I've clicked on. Very inconvenient when I'm not in front of my laptop to execute the action. Please get the bugs worked out so I don't have to leave Citi.
Citibank N.A.
Sunday, April 6, 2025
Hello Andria. We understand your app frustrations. We want to help, but we can only reply once to a review. Please email us,
[email protected] or send us a direct message via X (@AskCiti) with details. ^Deanna
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