Shaunese Coates 8
Sunday, April 20, 2025
Ecerytime the app gets an update something stops working. I tried 6 times to pay for my food through the app and kept getting an error. I finally gave up and called in and then had to wait an additional 10 minutes before I could place my order. if the app is to be more efficient then they need to do better
Jerron Johnson 27
Monday, December 9, 2024
Similar to other reviews, I too have been unable to place an order in the app. Each time I attempt to add an item to my cart, the pickup details window doesn't open all the way and I cannot proceed. I've tried to start over and uninstall/reinstall, but the issue remains. I also had a birthday reward that I couldn't even use because the app didn't recognize the code. Sad. The developers or whomever need to look into this and fix it.
A Google user 46
Thursday, February 14, 2019
It would be a great app if it actually let you place the order. Instead, I got an error that the pick up time "was no longer available". After trying various pick up times, I placed the order on Longhorn's glitchy website. Lo and behold, my original pick up time worked and my order was confirmed. I'm uninstalling this, it's not worth keeping an app that can't place the order like it claims it can.
Randolph Jones 7
Tuesday, December 17, 2024
I can no longer order on this app. As soon as I try to add something to my basket, a small window at the bottom says "pickup details", but it doesn't let me do anything. If I close the small window, nothing gets added to my basket. I have uninstalled and reinstalled but no change. Completely unusable. Now a month later. I've tried uninstalling and reinstalling again. No change. The app still refuses to put anything in my basket. Edited
Rich Mackey 42
Sunday, March 12, 2023
This app is useless. We used the waiting list option. Went from 30 to 12th on the waiting list, and arrived at the location to check in the hostess. She said the wait did not give you place on the check-in list for the site. It is something corporate does not used by locations. They can't give check ability or an idea how long a wait would be. It seems to be falsely advertising availability. When times are much longer.
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