liz lewis 204
Thursday, June 26, 2025
Very convenient in the obvious ways, but so glitchy in others, I'm not sure if the convenience is worth the stress. ex: my flight got delayed, missed my connection . App says "we've automatically booked you on the next flight- click to accept" I clicked and it was a completely different date/flight/route. Then it decided it was a day later than it was, preventing useful searches. It was resolved on ground, but still added a ton of unnecessary stress.
Isaac Frazier 102
Saturday, May 31, 2025
so far the app has been useless for me. I was unable to check in using the app, so had to use a browser. Now that I'm at the airport and through security you'd think the app would be updated and be able to give me boarding time and a boarding pass, but no... it's still prompting me to check in. So good thing I have the old fashioned print boarding pass.
Boudewijn Rombouts 53
Thursday, June 5, 2025
Fine for domestic travel, awful for international. I've been flying with Delta for over 15 years. I generally like their service, on-time record, and crew. However, check-in for transatlantic travel simply throws a generic error. In 50% of the cases I can check in through the website, but only when flying from the US to Europe. EU to US simply never works. It's been nearly 2 decades of me making this trip... this has never worked. The app is a joke. -5 stars as far as I'm concerned. Edited
Sarah Lee 190
Sunday, April 20, 2025
It's a good thing I'm old and chose to also print my boarding passes! App worked great up to the point I needed to board, then required me to login all over again despite my settings set up to save that information and use biometric login. Then, couldn't retrieve my trip and asked me to try later. Super helpful when trying to boad a plane! Edited
Scott Westveer 47
Thursday, April 3, 2025
5.27.2, sky club membership is missing from My Wallet section.. certified choice benefits is submitted.. red coat had to dig to find it before letting me in... Seems like it's always something with this app.. how do I unselected the beta tester election? 6.8.1 doesn't seem to ever really get better... added features only come with more "undocumented 'features'".. current favorite screen.. the "app is having technical difficulties" pop up.. I'm sure you already know what it looks like.. Edited
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