Ron MacKenzie 0
Sunday, July 20, 2025
This app has problems. Do not buy it. It's not easy to skip stops or customize your tour to not do the whole thing. Also, when you set off their route, it says you are lost in a judgemental way and should look at the map on the screen. Only, there is no map on the screen.
Victor Benenson 6
Sunday, May 25, 2025
I have this app for a while. About 4 or 5 years ago I used it in Mexico City, and it did great. Yesterday, May 24, 2025, I was in Heidelberg, Germany, where 2 tours for old city were offered. I picked one of them, paid and downloaded. I was given direction to starting point, walked there, and that's it! Button "Start the tour" stayed grey, and nothing I could do to start the tour: rebooted the phone, update the app - nothing! Paid and downloaded 2nd tour-same! Very upset! I want my money back!
AudioGuide
Monday, May 26, 2025
We're very sorry to hear this Victor! This sounds like a bug, but we can't reproduce it here on any of the team or testing devices. I've found your account and sent you an email. Can you please get back to us so we can process a refund for you?
Melissa Gautier 2
Thursday, July 17, 2025
I took the Venice tour and it was amazing. Exactly what I needed in the dizzying, crowded streets. The information and storytelling were interesting, the navigation was flawless, and I saw many details I wouldn't have noticed otherwise. I will definitely take more of these tours.
gregory schaefer 3
Sunday, May 4, 2025
Fantastic! An amazing APP and an amazing tour experience. Highly recommended and worth the money. Interesting, insightful and delightful. What a great way to walk through Bilbao and get to know it intimately from past to present. I am not a tourist, live in the area and yet I still learned so much! Book now!
Alec Davis 8
Sunday, April 6, 2025
Used this for a few tours in Italy after a last-minute booking. Most were good - introductions to a city, interesting historical notes, some recommendations - some better than others (Pompeii was an excellent one). Great concept, good production value on those I've used - a great alternative for those who don't enjoy the crowds of guided tours.
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