Md Limon hosen 38
Tuesday, May 20, 2025
I'm facing a big issue with the camp data system. I'm clearly inside the camp location, where I'm supposed to get unlimited data, but the app still charges my 1 GB outside data. This keeps happening randomly, and sometimes I don't even notice it until all my data is gone. I'm not near the border or anything-I'm fully inside the camp. It feels like the app can't detect my location properly, or there's a serious bug. I tried contacting customer service 5 times, but no luck- couldn't connect Edited
e& UAE
Wednesday, May 21, 2025
Dear Customer, thank you for sharing your feedback. We’re sorry to hear about your experience. Please enter your 10 digit mobile number starting without zero. In case issue still persists, please visit this link and fill the form so our team can reach out to you as soon as possible: https://forms.office.com/r/9t4DS3S4Tj
Aish Mehar 9
Monday, July 14, 2025
I'm facing a issue with the camp data system. I'm inside the camp location, where I'm supposed to get unlimited data, but the app still charges my 1 GB It feels like the app can't detect my location properly, I tried contacting customer service contact customer service but didn't get any response 😢
e& UAE
Tuesday, July 15, 2025
Dear Customer, thank you for sharing your feedback. We’re sorry to hear about your experience. Please enter your 10 digit mobile number starting without zero after selecting the language. In case issue still persists, please visit this link and fill the form so our team can reach out to you as soon as possible: https://forms.office.com/r/9t4DS3S4Tj
aamir shahzad 2
Wednesday, June 25, 2025
very bad experience with five app I recharge by five app and amount is deducted from my card but it is not reflecting in app and when I called Etisalat they said it's a 3rd party app and they don't have the excess to check what happened and there is no way to call an agent
e& UAE
Saturday, June 28, 2025
Dear Customer, thank you for sharing your feedback. We’re sorry to hear about your experience. Please enter your 10 digit mobile number starting without zero. In case issue still persists, please visit this link and fill the form so our team can reach out to you as soon as possible: https://forms.office.com/r/9t4DS3S4Tj
Sayyad Mughal 7
Tuesday, June 10, 2025
five is not for recommendable this sim is not eligible for 1 star because I buy a sim 2day working is very good after 2day the service is very third class even I can't able to send Whatsapp msg in all over my area so please don't buy it this only 2day is good service after they give you only wait and wait
e& UAE
Tuesday, June 10, 2025
Dear Customer, thank you for sharing your feedback. We’re sorry to hear about your experience. We assure you that we work hard to provide our customers with an excellent service. Please visit this link and fill the form so our team can reach out to you as soon as possible: https://forms.office.com/r/9t4DS3S4Tj
Chandan Mishra 6
Thursday, May 22, 2025
I recharged through five app , balance has been deducted but recharge not done after recharged even I received notification on app screen that I received 2 gb free data and then I tried to contact through the help line number but useless
e& UAE
Friday, May 23, 2025
Dear Customer, thank you for sharing your feedback. We’re sorry to hear about your experience. We assure you that we work hard to provide our customers with an excellent service. Please visit this link and fill the form so our team can reach out to you as soon as possible: www.etisalat.ae/contactus
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