FlanneledKnight Flannely 26
Friday, August 14, 2020
This app does not work. It takes you to the enrollment page, and then after you input all of your information, the continue bar disables, and it will not continue. And there is no way to actually register, or contact anyone for help. So a useless app. I am not sure why it is even in the app store. Although the actual website does the same thing, so i am not surprised, just discouraged. And it makes me want to go in and cancel my Scheel's card. If this is the service I can expect from them.
Andrew Lentz 1
Wednesday, April 30, 2025
The app constantly asks about paperless billing even after declining the option. This is asked every time you open the app. It is an absolute annoyance. I have called into tech support and they have said there is no option for the app to not ask about paperless billing unless you enroll in it. Besides that the app works well. I'd be happy to change the review if they correct the issue. Edited
First National Bank of Omaha
Wednesday, April 23, 2025
Andrew, we appreciate you taking the time to bring your concerns to our attention, and you may be assured that they have been shared appropriately. If you have any other concerns or feedback, please do not hesitate to call us at 888-530-3626. We'll be happy to help.
Alyssa 10
Tuesday, June 6, 2023
Every time I want to log in to make a payment, the password is incorrect. Every single month for over a year. Ive reset my password everytime I want to make a payment. I set up biometric, still some fn problem!! Edit: just reset my password and was told I cannot use old password!! EDIT 6/5 to reply. NO! THIS IS EVERY MONTH. I think it's a scam to get people to pay late. It's been 5 days and I still have yet to be able to log in by setting a new password. Edited
First National Bank of Omaha
Thursday, June 1, 2023
Alyssa, we appreciate you taking the time to bring your concerns to our attention. We are aware of users having issues accessing the website and mobile app today, and are working to resolve them. At this time, we recommend trying back later, and giving us a call at 888-978-5296 if your issues persist.
michelle Em. 5
Thursday, February 13, 2025
the hardest app to try to use. the phone number to call that's listed on the statement isn't for scheels. the actual scheels app isn't what is used to make a payment. then when you go online and enter a website, even that doesn't show anything to do with scheels. finally looked up a number and the rep gave me a new password, so I could update everything and now it finally can take a payment. none of my other banking or credit cards apps are never this difficult to work thru.
First National Bank of Omaha
Friday, February 14, 2025
Michelle, we're sorry to hear you're not satisfied with the app. To help resolve any confusion or concerns, please call us at 888-530-3626, and our Specialists will be happy to help.
Shawn Stephens 0
Monday, May 26, 2025
Terrible app, especially for a credit card. Crashes frequently, screens won't load, is often unavailable.
First National Bank of Omaha
Tuesday, May 27, 2025
Shawn, we're sorry to hear you're having so many issues with the app. We would recommend uninstalling and reinstalling it, and restarting your device. If this does not resolve the issues, you can call us at 888-530-3626, and we will be happy to provide further technical support.
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