Mark Mills 52
Tuesday, September 1, 2020
Crappy app update. It has been working fine forever, then I am told the version I have is out of date and unsupported. OK, I upgrade and see the same issue Uninstall, restart the phone and reinstall, same thing pops up. Call customer support, they say it's my phone and want to charge a fee to pay my bill, but it's free if I use the app. Failures on several levels, guys...
Cortnay Gray 69
Wednesday, September 2, 2020
UPDATE: Download the FIRST BANKCARD APP. That appears to be the new app and I was able to get to my mlife acct there. Always something with this app and now it is saying it's unsupported and to download the latest version but it just puts you in an infinite loop. First it was that you could log in with biometrics, then that disappeared. Then they started some weekly authentication process, now this. Get it together. At least put a notice on your website that this issue is going on. Edited
Lisa Lacy 5
Friday, October 2, 2020
Since the last update, I get an error message that the app is unsupported. Uninstalled. Reinstalled. Restarted phone, checked that phone has latest version of op sys. Still getting the error message... Update: Finally was able to log in before payment was due mid-September. But today app says network not trusted, try on another network or call customer service. Fortunately, I have ready access to other ISPs, all three yield the same result. Pretty sure the app has problems...again. Edited
Marc Weaver 0
Wednesday, July 2, 2025
they do not keep records up to date very well at all and will definitely try and sneak unwarrated fees in your statement watch them diligently
First National Bank of Omaha
Thursday, July 3, 2025
Marc, we appreciate you voicing your concerns. If information is not being reflected, or you are concerned about a fee, you can call us at 888-530-3626, and we'll be happy to look into it further, and see what options may be available.
Max Weiss 16
Tuesday, September 8, 2020
The update on August 28th is messed up. Cant log on. When i open the app it says "not using current version" then you go to click update app but it brings you to the app store and says its already installed. Review update Sep 8th, thank you for getting the app to actually work now but i do not like the new lay out. Why change something that didnt need fixing. Edited
more reviews