Mark Stern 23
Sunday, July 14, 2024
Inconsistent connections to my HK Studio 4's. When it does,it struggles to find more than one speaker (both speakers are within 5ft of phone). When it does connect to both (rare), and I can put in stereo mode, it's awesome. I wish the connections were more consistent. The app just hangs on "Discovering." Edited
A Google user 65
Sunday, June 2, 2019
if you have invested in the HK's, cut your losses and go to Sonos. the app is beyond worthless as well. Speakers don't stay on, even when plugged in, so EVERY TIME you want to turn on some tunes, you need to re-power each speaker..., and then do the HK connect dance with each one, which has zero consistency to which variation of connection methods work.
A Google user
30
Thursday, February 28, 2019
Great speakers but the app doesn't work right most of the time. Wont detect speakers, even though they're connected or it won't give me stereo. There's an issue every time I use them. I expect more from this company. Very disappointed! And apparently no one is monitoring this site, because I don't see any responses from the manufacturer. I feel cheated. Edited
Buck Styles 32
Sunday, September 1, 2024
The app does locate its own speakers and no longer works. HK is NOT interested in fixing the issue based on the number of similar comments dating back to 2023. If you have a Samsung, you can use your phone's multiple bluetooth speaker play to use multiple speakers simultaneously. It is now a hidden setting after some previous updates. This app is unsupported trash. Edited
A Google user
159
Sunday, October 13, 2019
Developers: As an IT professional I don't understand your lack of response and poor performance of your app. I really tried to make it to work I have used 4 Apple devices with different iOS version as in case one had a particular bug and around 5 Android devices. None able to connect. I repeat none. 9 devices are unable to find already connected to Bluetooth speaker. This is a huge problem and I don't know what is going on but someone is really screwing up here and I am positive it's not users
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