James Brako-McComb 5
Friday, June 6, 2025
Thoughtful and easy to use app! I like how you can time the blinds to open +/- an hour around sunrise/sunset. It would be better to be able to set them more than an hour off sunset for reducing glare. Also compatible with Google home but I would love to be able to open/close based on weather and sun/heat index. Edited
Inter IKEA Systems B.V
Friday, January 20, 2023
Hej! Have you seen this problem with scenes also after the recent update we released? If you haven't updated your app yet, please do so, we have done some performance fixes. /IKEA Home smart
Kristof Vos 3
Monday, July 1, 2024
App works great. The hardware / Software controllers not so much. I left a review before with an inconsistency on the Google Home setup, that seems to be resolved. But the main issue now is that 1) my Tradfri remotes disconnect randomly and need a power cycle to sync 2) one (random) lamp in a cluster randomly turns on by itself and that's very inconvenient at night in the bedroom.
Inter IKEA Systems B.V
Monday, July 1, 2024
Hej! Thanks for reaching out. Glad to hear about Google home! 2) Is the light part of a set? Did you set Power-on setting for the bulb coming on to "recover"? 1) Which model is affected? Any/all of them? Are they on the same firmware version (which one)? /IKEA Home smart
K. Raissifar 4
Wednesday, December 7, 2022
There are a couple of issues with the app as it stands today 12/6/22. Scenes do not always work, especially those using sunrise/sunset as a trigger mechanism. It's inability to use geofencing is limiting, requiring another platform that makes using scenes/routines a choppy process. Also, it is still a closed ecosystem, unable to work with non-Ikea branded products. Update: They reached out to me asking what is not working. All I can say is scenes using sunrise/sunset do not ALWAYS run. Edited
Inter IKEA Systems B.V
Thursday, December 8, 2022
Hej! Ok we will have a look. Have you tried to delete them and set them up again? Please update your app to the latest version 1.2.0. You can also try to unplug the hub for a few seconds and let it start up again. Please also check if you have enabled location access for the IKEA Home smart app, try to revoke and grant access again./IKEA Home smart
Eric Wishan 4
Tuesday, May 23, 2023
Frustrated with this APP. Had our system of 2 rooms, 3 blinds each all connected to hub and app, also connected to Google Assistant. All working great. We change nothing. 1 of the blinds in each group has dropped out, and the app no longer finds the hub. If I do a factory re-set, I'm starting everythign over. What a pain. wish this stuff worked consistently! Got the system working again by resetting the hub and going through the connection process and linking to google with all the blinds agai Edited
Inter IKEA Systems B.V
Tuesday, May 23, 2023
Hej! Thanks for reaching out. Factory reset should not be necessary. For the blinds: Does the blind appear online/offline in the app? Does it still react to a remote? Have you tried to remove the battery for a minute? Did you try to turn the hub and router off and on again? /IKEA Home smart
Michael Pavek 4
Friday, April 5, 2024
Doesn't let me install the hub. Instead, I get an error message that the hub is not downloading the latest software update and to reset the hub. Even after I reset it, I keep getting the same error message. UPDATE (4/5): I installed the app on my iPad and was able to connect to the hub. However, the app on my Android Google Pixel can't find the hub. Edited
Inter IKEA Systems B.V
Thursday, April 18, 2024
Hej! Can you please try again with the latest app version 1.24.0? We implemented a fix that should solve issues finding the hub. /IKEA Home smart
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