A Google user

Used this app for the 1st time & will not be using it again. We had no issues entering the garage. When we returned to the garage to leave, we had problems with the barcode and unlocking the door. We were finally able to enter after about 10 attempts. Got to the car and was exiting but the gate was not lifting and prompted us to swipe our card. We tried multiple times but ended up swiping our card to exit. I checked my account this morning and I was double charged for parking.

A Google user

Finding parking versus trying to create a reservation is down right confusing and inconsistent. Using find parking, the addresses flashes constantly across and if you catch an address in time, it doesn't do anything. Instead, use find parking (usually requires a reboot of phone (a pixel 3) to make this work). When it works, it's fine. It's also silly that if you set the start date and time that the end time don't update to the that day or hour equal to or greater than the start. Bad UI.

A Google user

This app is pretty awful. Every action is painfully slow. Their website is slow, too, so it's likely the backend. every single interaction is painfully slow, and sometimes it just spins forever, and you have to kill the app and try again. If you click on a garage from the list and it doesn't open for 30 seconds, so you click 7 more times, it'll eventually open the thing 8 times over, with a delay for each. The worst part is that if you need this, you really rely on it.

Byron Johnston

Update. 2 yrs later, log in, payment, personal info. all correct. Plate correct. Parked 20 min ago. Doesn't show it. So much for saving time. Horrible! Create account. Worked. Enter credit card info (scanning didn't work by the way). Error message - email already exists! Try to log in again. Pass/log doesn't work. Reset passw. Link goes back to page to either log in or create account. No option to reset or enter new password. Deleting account, uninstalling app. Great setup. Edited

Kayla Johnson

First few experiences were great but now the app runs very veery very slow, payment info doesn't display, always an error with my card but then will process the payment days later and the barcode keeps going from disabled to working over and over again. If rather just take the ticket and pay on my way out manually. To save $1 is not worth the headache of this app.