Bridget Erlikh 39
Friday, March 12, 2021
bought 2 boom 2 speakers last xmas. one we configed to be his, one mine, but mostly we listen to Pandora on both in stereo. sound is good, much better than phone (both of us have note 9s). but there's a lot to be desired from the app, programming, and pairing. For example each of us needs to connect to the other's speaker after the initial labeling, can't connect to our own. the tap-skipping features don't work on either speaker. And with these devices, there should be much more. EG:Megaphone Edited
A Google user 1
Sunday, March 1, 2020
Bluetooth connection in partyup stereo mode has always been glitchy, but since the last update (21Feb2020), it just won't stay connected at all. The visual of the speaker connecting bounces back and forth and you have to terminate the app to stop it. I'm posting this here since it appears there is little or no customer/user support. ( Moto g6- firmware: Android ver 9) Edited
Omar R 15
Sunday, May 3, 2020
I have 6 megabooms. All with updated firmware. I can no longer get them paired. I followed the instructions but not working. Maybe you guys need to update your instructions because there is a part that mentions "swipe left from the home screen", but the new version of the app doesn't swipe left. Anyway, I've tried everything possible. I want all 6 speakers to pair in PartyUp mode, but I can't even get 2 of my 6 speakers to pair. HORRIBLE APP. HORRIBLE, JUST HORRIBLE. Edited
Isaiah Gibbs 2
Friday, June 6, 2025
update 6/6/25 Man yall gotta fix this app. Great stuff other than the difficulty with the app. Kicks me off and just flat out doesn't cooperate well connecting other speakers. bought 2 more hyperbooms and now they will play for a few minutes then drop speakers at random. one remains playing and it isn't always the active ones the others party up with. power is on but no BT avail. firmware is updated as well as app. major bug fixes need to be addressed. this has been YEARS Edited
Logitech Europe S.A.
Saturday, June 7, 2025
We’re sorry to hear about this! Try deleting and reinstalling the app, and check if the speakers are connecting to another previously paired device. If the issue persists, don’t hesitate to reach out to us at https://support.logi.com/—our team is here to ensure everything works perfectly for you!
Brian Edberg 1
Thursday, June 5, 2025
I have zero problems with this app and the party up feature. It's great and the speakers are amazing. waterproof and tuff. I do wish they made it so all the speakers could be woke from powered off. Another excellent add would individual speaker volume control from the app!. This is extremely helpful when running a party up with speakers of different sizes. Edited
Logitech Europe S.A.
Thursday, May 15, 2025
Thank you so much for your wonderful review—we’re thrilled to have you as part of the UE family! 🎉
Your kind words mean the world to us, and we’re committed to ensuring you continue to have a fantastic experience using The Boom app. If there's ever anything we can do to make your time with us even better, please don’t hesitate to reach out.
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