Shannon Lusk 5
Monday, November 6, 2023
This app is a nice upgrade from the previous versions, mostly because of the easy to find power button on each camera. I keep my cameras off unless actively using them and switching sleep mode on and off on the old app was a pain. The home page is definitely a bit cluttered with all the community posts, but your cameras are still front and center and easy to find. All in all an improvement.
Julie Badulid 0
Thursday, July 17, 2025
The update resolved a number of bugs, delivering a smoother and more reliable experience for everyday use. This app update stands out by making the interface cleaner, the camera management more efficient, and the app itself noticeably more stable. Keep the improvements coming, Netvue!
Wilfredo Bracero 0
Saturday, July 12, 2025
okay not sure what broke but in the playback it now shows what happened a minute later from what it says. I tested the old app and it works perfectly but on the new app, meaning this one it shows that it happens a minute later from where the yellow square is. Please fix this as it's annoying.
Netvue, Inc.
Wednesday, July 16, 2025
Apologize for any inconvenience caused. Could you provide us with your order email and device ID for your Birdfy, It would help us address your concerns properly. Our customer service is
[email protected].
We highly recommend reaching out through Live Chat so we can assist you in real-time. Any inquiries we are glad to help!
Kevin Harrington 0
Saturday, May 24, 2025
app build quality has consistently degraded over time. app now unexpectedly closes when watching a security camera for more than a couple of moments. support is abysmal. would no longer recommend.
Netvue, Inc.
Thursday, May 29, 2025
We apologize for the inconvenience caused. For us to better assist you, would you please inform us of your device ID/email address? It would help us address your concerns properly. Our customer service is
[email protected]. We highly recommend reaching out through Live Chat so we can assist you in real-time. Any inquiries we are glad to help!
Ashley Long 0
Tuesday, May 6, 2025
For the price of this product, I am kind of surprised how hard of a time it has holding a wifi signal. As far as the app goes, just wish they would create a widget like Tapo has.
Netvue, Inc.
Friday, May 16, 2025
We apologize for the inconvenience caused. We'll escalate your valuable feedback to our team.
If there are any other concerns or questions you have, please don't hesitate to contact our customer service live chat directly for help!
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