Jennifer Cote 465
Friday, January 8, 2021
After submitting the paperwork to Naver for "real name" in support for QR code, I was updated to the latest version which does not have an English setting like the previous version (unless they are hiding it really well). It used to be on the logon page and most of the content was translated. Now, having to press the bird on EVERY SINGLE PAGE is a pain and time consuming. That is IF the page has it. The redesign could be pretty nifty if it was in English but you aren't able to use the new navigation until you figure out what each one is because there is no ability to translate the landing page. I still use it, it just takes me 10x longer to accomplish what I need to do. Thinking about finding an APK for an older version.
A Google user 252
Wednesday, January 29, 2020
While the details of the map itself and the real-time subway/bus information warrant 5 stars, the search engine optimization is awful for the English language version of this app in my specific use case. This review is primarily for the English language version, although no matter if I write a location in English or hangul (the Korean alphabet), I keep receiving the "No results" display, even when choosing from Naver's own list of auto-complete options! Furthermore, because phonetization of Korean into English letters can be spelled in various ways, it's difficult to search for a specific place if you're typing in English, which is probably the most common use-case for foreign visitors who are not familiar with hangul. Naver needs to improve their algorithm to allow for variances in the English spelling of Korean place-names. The only way I can get directions for a specific location is if I tap on the location on the map, but that presumes I already know the general location of the place I'm looking for. Without a much better search engine for English users, this app only rates a 2 out of 5 for me. Edited
Alba Hernandez 204
Friday, October 27, 2023
This has to be one of the most unhelpful apps, and customer service, I have ever experienced. I created my account, and for whatever reason, I was unable to receive a verification code. I sent an inquiry to Naver, and the answer made it seem they didn't read what I sent. I finally verified, but now it says my ID and password do not match. Recovery protocols are useless, and customer service is non-existent. Edited
Robert Meeks 33
Sunday, April 27, 2025
This app is awful! Everything is in Korean. You can change to English after you navigate an extremely complicated sign up process that involves analyzing pictures of receipts in Korean to answer poorly worded questions. When I finally managed to sign up and get a confirmation code texted to me there was no place to enter a code. I tried account recovery only to be told to enter my info correctly which I had at least 20 times I wish I could give it zero stars!
MrNownthenguy 57
Sunday, May 4, 2025
The app is forcing me to authenticate but I can't even authenticate my number because the drop-down isn't showing any other country except for Korea. I saw it is working on other devices but not mine. And when I try to report the error it just says network unstable and I can't even report the error! What useless app is this!
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