Ms Opinionated 57
Wednesday, August 28, 2024
I have used both GlossGenius and Vagaro. Both have Pros and Cons. GlossGenius definitely is easier to use, and the look of the app is more visually appealing. I kept having appointments erased from my books, so I switched back to Vagaro. The developers definitely chose the long, scenic route in order for you to book an appointment or find your Client Waitlist. Those definitely need to be updated ASAP. Edited
Vagaro Inc
Wednesday, August 28, 2024
Thank you for sharing your experience with both platforms. We appreciate your feedback on the user interface and the booking process. Our team is constantly working to improve Vagaro, and input like yours is invaluable in helping us prioritize updates. If you have any more great ideas please submit them to feedback.vagaro.com!
Andre Rabbani 11
Wednesday, July 9, 2025
They try to push other paid features through by constantly popping up ads. I don't accept credit cards, and I'm getting ads for card processing through them every time that I open the app. I contacted them and got a response four days later that the ads can not be disabled. I'm already paying a subscription fee, I shouldn't have to see the stupid ads a few times and day. Edited
Vagaro Inc
Wednesday, July 9, 2025
Thank you for your feedback. We understand how in-app promotions can be frustrating, especially when they’re not relevant to your business. While certain promotional messages can’t be disabled at this time, we’ve shared your concerns with our team.
Jennifer fox 12
Thursday, July 17, 2025
Awful!! After using Schedulicity for years,which was incredibly user friendly., this is terrible.Trying to toggle thru the calendar to rebook is a pain, I don't like the color coding of the calendar.. it's all brown. Ican't save a clients cc without entering an address which is already in their profile. Shouldn't have to reenter at checkout. My clients can't figure it out on their end either. There's no revenue report either where I can see my estimated revenue for the day/ week/ month.
Vagaro Inc
Thursday, July 17, 2025
Thank you for your feedback. We understand how frustrating it can be to adjust to a new system after using one you're comfortable with. We’d love the chance to help tailor Vagaro to better fit your workflow. You can schedule a personalized free one-on-one with a trainer at vagaro.com/vagarouniversity using promo code COMMUNITY.
NuNu 8
Thursday, July 17, 2025
I have been using this app for a few months so far, and I love it. They have all the add-on features you need to run your business smoothly, and it's affordable. Booking is easy and convenient. I get notifications when my clients book, cancel, or reschedule appointments. Vagaro has definitely made it so easy to run my business and control my booking schedule. Edited
Vagaro Inc
Thursday, July 17, 2025
Thank you for the great feedback! We're so glad Vagaro has made managing your business easier and more efficient. It's awesome that you're enjoying the features and the convenience of real-time booking updates. We appreciate your support!
Dustin & Dani Moody 2
Monday, July 7, 2025
It needs the expense tracking option that my other programs have had, but other than that I love most aspects of this app. I did have to change the way I do my forms. Apparently you can't have a customer sign the form and have to sign it yourself once they send it back. Almost a year later and my review is still accurate. Of course the form issue may have been the phone I had. Edited
Vagaro Inc
Monday, September 30, 2024
Thank you for sharing your feedback with us, we are always looking for ways to improve our software. You can always submit your amazing ideas to feedback.vagaro.com. We recently updated our forms feature so if you need assistance, our support team can look into this matter for you.
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