Ron Rose 3
Monday, June 9, 2025
Had to migrate from schedulicity because of some merger situation. I ran the conversion which seemed to work OK. During the process they were already pushing their payment process which is probably where the money is. Since then they haven't stopped hounding me (including phone calls) about enabling their payment process. It's also another $5 a month for something I don't need. Just want to maintain my data in a usable format (ie not csv). Schedulicity did a much nicer job than this ugly UI. Edited
Vagaro Inc
Tuesday, June 10, 2025
Thank you for sharing your experience with us! You’re not required to use Vagaro’s credit card processing—feel free to tell our reps no if it’s not a fit for your business. We’re here to support you whether you enable it or not. If you ever need help managing your data or account features, our team is available at vagaro.com/pro/contact.
m sheeler 25
Wednesday, June 17, 2020
The two stars are for the years of great service I experienced, until now. I always had great experiences. Recently, I have had appointments go missing from my book. I have contacted 3-4 different customer service representatives and after they realized it was NOT "user error" as they previously suggested - all I get is "it's fixed". They have told me twice now the issue is resolved and I unfortunately won't know - until it happens again. I really loved Vagaro until this started happening.
Lucy W 9
Wednesday, June 5, 2024
Dumb app. If you are looking for a service it's ok (I mean it's SLOW & clunky unless you are connected to super fast broadband, not always accessible to travelers). This app really falls down when you are looking for a TIME & willing to compromise on the service, if like me you are at a hotel & traveling through so the time is more important than the service, then it's a disaster, you have to toggle back & forth through each possible service. Instead of dropping a $300 at Brentwood spa I gave up
Vagaro Inc
Thursday, June 6, 2024
Thank you for sharing your experience with us. We would like to investigate this matter for you if you can send us a screen recording of the issue to
[email protected] we can look into this further! We appreciate your cooperation!
Brianna Crooks 61
Wednesday, January 12, 2022
First off, it worked perfectly fine. Then outta nowhere when I tried to check if my request for an appointment has been accepted, it keeps telling me "Oops! An error has occurred." It signs me out, won't sign me back in, and if I manage to sign in when I change tabs it signs me out and I can't sign in again. I uninstalled and reinstalled but no dice. The app is garbage.
Carolyn Sharkey 9
Thursday, April 25, 2024
Want to book appointments for a mother-daughter manicure? Good luck! The user interface for this app makes it just awful to try to see if there are two employees with appointment simultaneous appointment times available. The "add a service" button will indeed allow you add a second service but it doesn't in any way guarantee that the added service will happen at a time that aligns with what you selected for your first service. I really wish my favorite nail salon offered any other way to book.
Vagaro Inc
Monday, April 29, 2024
This doesn't seem right. We want to take a closer look at this for you. Please contact our 24/7 support team at 925-464-1932 at your convenience.
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