Carlotta Hall 378
Tuesday, February 4, 2025
Here it is 2025 and I'm still not happy. Ive been trying for a week to use it but I keep getting error nessages. The app is up to date,and i get the same message on the web. I can call in no problem. Its just the web/ app. †****** I absolutely hate this app. I wish the previous version was still available to use. In my transaction history the entire month of January is missing. Features are almost nonexistant. It is actually easier to go online and log in to the website. Edited
A Google user 16
Friday, July 18, 2025
Works well with the Direct Express Debit Card. This is the official app. I have used it for about 10 years now. It has always worked quite well. 😁 Just recently quit working altogether on my phone. Just keeps saying that there is no internet for some reason. It just stopped, no warning. Now I have no way of checking my card at all. 😥 Edited
Tammie Singleton 678
Friday, October 27, 2023
***edit*** can't even log in anymore 🤬 **edit** it USED to be easy to use and understand and super helpful but they've made changes and now it's confusing & unclear. It doesn't show charges or withdrawals immediately anymore and everything is "pending" for days. I absolutely hate whatever they've done, I wish they would change it back. ***end edit*** Easy to use and understand. Extremely helpful for tracking payments. Edited
Amanda Peterson 184
Wednesday, May 1, 2024
Frustrating. I don't get alerts AT ALL I'll set them but every time I open the app, they're gone. When I ask for paper statements I don't get an entire month's worth of transactions, if i even get it but I'm paying for it. Transactions will show up as if u purchased it the day after you did too. Edit: still don't get alerts, none!! I can't see deposits for any month before the current month& i cant see transactions before the month prior to the current month. Don't I have a right to a statment? Edited
Willa RS 475
Tuesday, November 14, 2023
It would be great if it allowed me to log in using my thumb. It would be great if it let me log in at all. It says my info doesn't match anything in their system when I try to reset my password. I know for a fact it is all correct and should match. But it's telling me it doesn't. Almost like they deleted my account. I sure hope that isn't the case, but someone in the reviews had that happen to them recently. Absolute dumpster fire of an app. Get your sh together, people rely on you.
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