Nick Brown 13
Sunday, July 6, 2025
The app started to open by itself. It did this once per minute. Then twice a minute. Then every 10 seconds. Then literally every second. I was just about able to get to the desktop to lean on the icon and uninstall it. I wasn't sure if this was my phone or the app, but two days later it happened on my wife's phone too. We both have a Samsung A15. We are flying with Volotea next week. I think we will be checking in on the website and using snapshots of the QR code rather than using the app!
Volotea
Thursday, July 31, 2025
Hi, thanks for your comment. We are sincerely sorry that your experience with our App was not what you expected or wished for. However, we would like to inform you that we remain at your disposal through all our customer service channels so that we can clarify the situation. We hope that we can redeem ourselves in the future. Regards.
Freddie Mach 18
Thursday, July 21, 2022
The app is not transparent. Volotea uses catchphrases to skirt around the fact you are in overbooking, and even getting in touch with them doesn't allow you to get a clear answer. Know that if you are ever trying to check in online, have no assigned seat and it's not letting you do so to get your boarding pass, the flight is overbooked and you might be unable to get on the plane. I strongly recommend checking in super early and paying for a seat if you can't get the boarding pass.
Volotea
Saturday, July 30, 2022
Hello Freddie. We are sorry for your experience, but since this is not a topic directly related to the functionality of the Volotea app, we recommend that you contact customer service who will be happy to help and give you more information. Thank you for your understanding!
Aurore Sicot 0
Monday, July 7, 2025
The app has many bugs, mainly 2 that are really annoying. the first one is that when I click on a menu ( the app does not detect I am connected and does not show me my information, I have to try multiple times. The second one is that the app opens everyone the NFC of the phone detects a card.
Volotea
Thursday, July 31, 2025
Hi, thanks for your comment. We are sincerely sorry that your experience with our App was not what you expected or wished for. However, we would like to inform you that we remain at your disposal through all our customer service channels so that we can clarify the situation. We hope that we can redeem ourselves in the future. Regards.
Finbar McEneaney 3
Friday, April 4, 2025
Zero app. Every time I use it, it frustrates me. I must type in my home airport EVERY time, although they have my location. When I want to see my future flights, they show me the past ones, and vice versa. Very slow every time. This has been the same now for nearly 2 years!!! Unbelievably useless app. Who works at this company in IT? Edited
Volotea
Wednesday, April 16, 2025
Hi, we are sincerely sorry that your experience with our App was not what you expected or wished for. However, we would like to inform you that we remain at your disposal through all our customer service channels so that we can clarify the situation. Regards.
Zeno Benetti 9
Thursday, May 8, 2025
Worst app/website ever. I think they deliverately made such a bad website so that you are forced to download the app...except the app sucks, too. The people who awarded this airline in 2023 must have been on a substance I wish I knew... UPDATE: Took me 6 months to get an overbooking reimboursement (to which I am entitled by law). I finally get a voucher and...it's not working! Plus it's taking longer than a week for them to fix this issue... UPDATE 2: this freaking app keeps opening for no reas Edited
Volotea
Thursday, March 7, 2024
Hi, thanks for your comment. We are sincerely sorry that your experience with our App and website was not what you expected or wished for. However, we would like to inform you that we remain at your disposal through all our customer service channels, so that we can clarify the situation. We hope that we can redeem ourselves. Regards.
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