Nick Brown 13
Sunday, July 6, 2025
The app started to open by itself. It did this once per minute. Then twice a minute. Then every 10 seconds. Then literally every second. I was just about able to get to the desktop to lean on the icon and uninstall it. I wasn't sure if this was my phone or the app, but two days later it happened on my wife's phone too. We both have a Samsung A15. We are flying with Volotea next week. I think we will be checking in on the website and using snapshots of the QR code rather than using the app!
Volotea
Thursday, July 31, 2025
Hi, thanks for your comment. We are sincerely sorry that your experience with our App was not what you expected or wished for. However, we would like to inform you that we remain at your disposal through all our customer service channels so that we can clarify the situation. We hope that we can redeem ourselves in the future. Regards.
Freddie Mach 18
Thursday, July 21, 2022
The app is not transparent. Volotea uses catchphrases to skirt around the fact you are in overbooking, and even getting in touch with them doesn't allow you to get a clear answer. Know that if you are ever trying to check in online, have no assigned seat and it's not letting you do so to get your boarding pass, the flight is overbooked and you might be unable to get on the plane. I strongly recommend checking in super early and paying for a seat if you can't get the boarding pass.
Volotea
Saturday, July 30, 2022
Hello Freddie. We are sorry for your experience, but since this is not a topic directly related to the functionality of the Volotea app, we recommend that you contact customer service who will be happy to help and give you more information. Thank you for your understanding!
Aurore Sicot 0
Monday, July 7, 2025
The app has many bugs, mainly 2 that are really annoying. the first one is that when I click on a menu ( the app does not detect I am connected and does not show me my information, I have to try multiple times. The second one is that the app opens everyone the NFC of the phone detects a card.
Volotea
Thursday, July 31, 2025
Hi, thanks for your comment. We are sincerely sorry that your experience with our App was not what you expected or wished for. However, we would like to inform you that we remain at your disposal through all our customer service channels so that we can clarify the situation. We hope that we can redeem ourselves in the future. Regards.
Benson Maxwell 2
Monday, May 12, 2025
app loads likes its a webpage, you have to wait for every page to load, sometimes significant load times. the app also opens on its own and brings itself to the forescreen, randomly to let you know deals etc, which is both invasive and feels creepy but also interrupts other things like you tube or web surfing.
Volotea
Tuesday, June 3, 2025
Hi Benson, we are sincerely concerned and apologize if we fell short of your expectations. We would like to know more about your experience with our App. So please contact us through one of our customer service channels, including the social media networks and the live chat, explaining in detail what happened. Thanks for your comment. Regards.
François Al Haddad 5
Tuesday, March 4, 2025
It s not easy to make a user friendly app, but the ux of this app is one the worst i ve seen, i still don t understand how we can see the price of a flight with luggage without entering informations it s crazy, it s glitchy, it ask multiple time to enable location despite having approximate one enabled and so much more, there is no way it was tested before
Volotea
Monday, March 17, 2025
Hi François, thanks for posting your review. We are sorry to hear that you are having issues with the app, please send us a screenshot of the error through our support channels, including Social Media and Chat; we will be happy to provide you with more information. Cheers!
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