Aaron Thomas 113
Saturday, July 26, 2025
Can't remove default group after clicking the radio button. it says "default group removed successfully", but if you close and reopen the app it's still opens to that one. and for some bizarre reason you can't set "All Groups" as default. why? this needs to be fixed. | Still no dark mode Edited
Zoho Corporation
Tuesday, March 31, 2026
The issue has been resolved. Please update the app to the latest version and let us know if everything works as expected. If you have any further questions, feel free to write to us at
[email protected].
William Wynn 5
Wednesday, March 12, 2025
It's mediocre at best. The latest annoyance is a zoho notification banner pops up at the top and completely breaks the session even after dismissing it. Honestly it's typical Zoho buggy. If you know you know. I've used this both paid and free and would suggest an alternative.
Zoho Corporation
Tuesday, March 25, 2025
Hi, sorry for the inconvenience caused. Please note that session limit pop-ups appear in the free version once you’ve used all 5 free sessions. Dismissing the pop-up won’t allow you to continue the session. If you have any queries regarding the paid version, kindly email us at
[email protected], and we’ll make sure to address it with priority.
Glenn F 77
Saturday, June 19, 2021
Does not nag with ads like TeamViewer and I like that you can turn off analytics for privacy. My only issues is that unattended access should be password protected and when closing windows it sometimes doesn't show closed when it actually is. You have to click refresh to show that it actually closed. Edited
Zoho Corporation
Friday, September 17, 2021
Thank you for your kind feedback. We will implement Password protection in Unattended Access sessions soon and also improvise the app. Feel free to write to us at
[email protected] for any further clarification.
A Google user 30
Tuesday, October 22, 2019
This app is useless for remote support. I'm using a Galaxy Tab A 10.1 with a Bluetooth mouse. If I use Zoho Assist through the Chrome Browser, it works as expected. If, however, I use the app the mouse doesn't work at all. It does not move the cursor on the remote computer, you still have to move it by touch. That makes it almost impossible to click on a tiny target like the close window X for instance. This app needs both mouse and keyboard support to make it useful.
Zoho Corporation
Tuesday, October 29, 2019
Hi, we have just released an update v3.0.2, which supports all hardware keyboards. Regarding the mouse, please switch to the "TouchPad" mode to have better usage of the hardware mouse until we support it officially. Feel free to write to us
[email protected] for any further clarification.
Alasdair Fox 10
Friday, January 10, 2025
Has never worked for me. Every time I successfully log in, I get a "general error, looks like something is wrong on our end" message. The PC client works well (I have paid plan), but would be great to have it available from my phone too.
Zoho Corporation
Monday, January 20, 2025
Hi, apologies for the inconvenience caused. Could you please provide more details about your query, along with relevant screenshots or a screen recording, by sending them to
[email protected]? We will ensure it is addressed with the utmost priority. Thank you!
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